Senior Product Associate - Identity

Testing Site - JPMC; New York (NY); On-site; USD 110,000 - 160,000; Full time

Job summary

JPMorgan Chase's Trust & Security group is seeking a Senior Product Associate on the Identity team to help develop identity solutions—including verification, lifecycle management, and digital identity externalization.

You will work cross-functionally with technology, design, and business partners to launch products that make Chase synonymous with trust, while gathering requirements, writing user stories, and aligning on goals and timelines.

Qualifications

• 3+ years of experience in product management, business analysis, or related technology roles.
• Experience working in cross-functional teams.
• Interest in identity, data, security, or digital products.
• Strong organizational and problem-solving skills.
• Excellent written and verbal communication skills.
• Bachelor’s degree.

Responsibilities

• Assist in the development and delivery of identity products and features, including gathering requirements, writing user stories, and supporting backlog management.
• Coordinate with engineering, design, and business teams to help implement product features and resolve issues. Track progress and elevate risks or blockers as needed.
• Conduct market, user, and competitor research to inform product decisions. Analyze data and feedback to identify opportunities for improvement.
• Prepare product documentation, and status updates for stakeholders and team members.
• Communicate clearly with cross-functional partners, ensuring alignment on goals, timelines, and deliverables.
• Stay up-to-date on digital identity trends, standards, and best practices. Seek feedback and mentorship from senior team members to grow product management skills.

Skills

Product management experience

Cross-functional collaboration

Excellent written and verbal comms

Strong organizational skills

Problem-solving

Identity/data/security interest

Education

Bachelor's degree

Job description

Join Trust & Security, where your work helps protect our customers and drives innovation in fraud risk management. Be part of a collaborative team making a real impact.
As a Senior Product Associate on the Identity team, you will play a critical role in developing and delivering innovative identity solutions—including identity verification, identity lifecycle management, and digital identity externalization. You will work cross-functionally with technology, design, and business partners to launch products that make Chase synonymous with trust.

Job Responsibilities

• Assist in the development and delivery of identity products and features, including gathering requirements, writing user stories, and supporting backlog management.
• Coordinate with engineering, design, and business teams to help implement product features and resolve issues. Track progress and elevate risks or blockers as needed.
• Conduct market, user, and competitor research to inform product decisions. Analyze data and feedback to identify opportunities for improvement.
• Prepare product documentation, and status updates for stakeholders and team members.
• Communicate clearly with cross-functional partners, ensuring alignment on goals, timelines, and deliverables.
• Stay up-to-date on digital identity trends, standards, and best practices. Seek feedback and mentorship from senior team members to grow product management skills.

Required Qualifications, Capabilities, and Skills

• 3+ years of experience in product management, business analysis, or related technology roles.
• Experience working in cross-functional teams.
• Interest in identity, data, security, or digital products.
• Strong organizational and problem-solving skills.
• Excellent written and verbal communication skills.
• Bachelor’s degree.

Preferred Qualifications, Capabilities, and Skills

• Familiarity with technology or financial services

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting