Senior Product Associate - Payments & Digital Experience

JPMorgan Chase & Co.; Jersey City (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Product Associate for JP Morgan Access Administration to help develop and optimize products using user research and feedback. You will collaborate with cross-functional teams to shape the product roadmap and drive value across client onboarding and access governance.

You will contribute to defining requirements, epics, and user stories while tracking metrics and ensuring the product meets time, cost, and quality targets throughout the lifecycle.

Qualifications

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Developing knowledge of data analytics and data literacy.

Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development

Skills

Product management

User research

Cross-functional collaboration

Data analytics literacy

Job description

JPMorgan Chase & Co. is seeking a Senior Product Associate for JP Morgan Access Administration to help develop and optimize products using user research and feedback. You will collaborate with cross-functional teams to shape the product roadmap and drive value across client onboarding and access governance.

You will contribute to defining requirements, epics, and user stories while tracking metrics and ensuring the product meets time, cost, and quality targets throughout the lifecycle.