Senior Product Associate, Global Security Innovator

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 90,000 - 140,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Product Associate in Global Security to drive product development and optimization through user research and market insights.

You will collaborate with cross‑functional teams to shape product strategy, define requirements, and deliver features that balance customer value with security controls. You will contribute to the roadmap by collecting data, analyzing metrics, and preparing technical documentation, while delivering executive‑level presentations and

Qualifications

• 3+ years of experience in product management or a related domain
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Exceptional written and verbal communication; strong presentation skills
• Ability to build and maintain effective relationships with team members and stakeholders
• Aptitude to multitask and learn new software, hardware, and processes in high‑pressure environments
• Self‑starter who seeks guidance as needed
• 2+ years of experience in Technical Security, project management, or product management
• Strong experience with Microsoft Office Suite and Microsoft Project (or similar tools)
• On‑site, Monday–Friday, 8:00 a.m.–5:00 p.m., with occasional after‑hours support as needed

Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect customer needs through user research and discovery
• Plans for upstream and downstream implications of new features on the product experience
• Supports collection of user research, journey mapping, and market analysis to inform the roadmap
• Analyzes, tracks, and evaluates product metrics across the development life cycle
• Writes requirements, epics, and user stories to support product development
• Collaborates with Technology teams and Product Owners to design and maintain diverse security testing platforms and environments
• Assist in managing multi-million dollar projects across major Technical Security initiatives
• Supports Product Owners with compliance and audit tasks like KPIs and evidence of control completion
• Works with training partners to update job aids, analyze metrics, and prepare technical documentation
• Delivers executive‑ready presentations and live demonstrations to senior leaders

Skills

Product management

Stakeholder communication

Requirements gathering

Data analytics

Cross-functional collaboration

Time management

Autonomy

Presentation skills

Microsoft Office

Presentation

Education

Bachelor's degree in Computer Science, Engineering or related field

Tools

Microsoft Project

Excel

SQL

Job description

JPMorgan Chase & Co. is seeking a Senior Product Associate in Global Security to drive product development and optimization through user research and market insights.

You will collaborate with cross‑functional teams to shape product strategy, define requirements, and deliver features that balance customer value with security controls. You will contribute to the roadmap by collecting data, analyzing metrics, and preparing technical documentation, while delivering executive‑level presentations and