Senior Product Associate, Credit Solutions—Data-Driven

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 85,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. in the United States is seeking a Senior Product Associate within the Credit Solutions Team to translate customer needs into clear requirements and drive product value through a data-informed lifecycle.

You will partner with design, engineering, and stakeholders, conduct user research, and help shape the roadmap through disciplined discovery and measurable metrics.

Qualifications

• 3 years of experience in product management or related field.
• Experience with discovery, requirements, and backlog refinement.
• Ability to use qualitative and quantitative inputs to inform decisions.
• Understanding of the product development lifecycle from discovery to delivery.

Responsibilities

• Partner with the Product Manager to identify product opportunities through customer discovery and market research.
• Conduct and support user research activities, including interviews, journey mapping, and feedback synthesis.
• Translate customer and business needs into clear product requirements, epics, and user stories.
• Evaluate upstream and downstream impacts of feature changes to ensure a cohesive end-to-end experience.
• Define, track, and interpret product performance metrics to guide prioritization and continuous improvement.
• Monitor delivery outcomes against time, cost, and quality targets across the product development lifecycle.
• Collaborate with cross-functional teams to align roadmap execution, scope, and delivery milestones.
• Communicate product decisions and trade-offs clearly to stakeholders and delivery partners.

Skills

Product lifecycle

User research

Backlog refinement

Data literacy

Product analytics

Job description

JPMorgan Chase & Co. in the United States is seeking a Senior Product Associate within the Credit Solutions Team to translate customer needs into clear requirements and drive product value through a data-informed lifecycle.

You will partner with design, engineering, and stakeholders, conduct user research, and help shape the roadmap through disciplined discovery and measurable metrics.