Senior Product Associate — Enablement Platform Roadmap

Next Frontier Capital

Columbus (OH)

On-site

USD 70,000 - 110,000

Full time

9 days ago

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Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Job summary

Chase is seeking a Senior Product Associate within the One Chase Field Enablement Platform (OCFEP) Product team to help evolve a strategic platform capability that connects customers with the right expertise across the firm.

You will support the full product development lifecycle from discovery through delivery, translating customer and business needs into scalable solutions while collaborating with Product, Technology, Design, Data, Legal, Risk, and business stakeholders to drive adoption and

Qualifications

3+ years of experience in product management or related field.
Experience across discovery to delivery lifecycle.
Ability to work in complex, ambiguous environments.
Strong written and verbal communication across technical and non-technical audiences.
Experience using Jira or Confluence.

Responsibilities

Partner with Product leadership to identify customer and business opportunities through user research, stakeholder feedback, discovery activities, and product insights.
Own defined product workstreams from discovery through release, collaborating with Product, Engineering, Strategy, and business stakeholders to deliver prioritized outcomes.
Support the transformation of Connect Me to the Right Expert into a reusable enterprise capability by defining scalable features, integration requirements, and adoption strategies.
Translate customer and business requirements into epics, user stories, acceptance criteria, and supporting product documentation.
Conduct and synthesize user research, journey mapping, stakeholder feedback, and product analytics to support roadmap recommendations and product decisions.
Evaluate upstream and downstream impacts of product enhancements, including dependencies across referrals, leads, insights, routing, and cross-line-of-business experiences.
Partner closely with Technology teams to translate desired business outcomes into executable scope while supporting development, testing, release, and implementation activities.
Analyze, track, and evaluate product performance metrics, including adoption, quality, time-to-delivery, cost, and business outcomes throughout the product lifecycle.
Identify and proactively manage risks, dependencies, issues, and decision points to ensure timely delivery and execution.
Incorporate risk, controls, governance, auditability, and operational readiness requirements into product discovery, planning, and delivery processes.
Create and maintain clear product documentation and stakeholder communications using Jira and Confluence while serving as a reliable source of truth for requirements, decisions, status, and dependencies.