Senior Product Analytics & Operations Lead — Remote

Tekmetric

Houston (TX)

Hybrid

USD 120,000 - 180,000

Full time

47 hours ago
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Benefits offered by this job

Remote work
Competitive salary
Flexible PTO
Maternity leave
Parental leave
Health benefits
Mental health support
401(k) match
FSA/HSA
Life Insurance
Home office stipend
Continuing education

Job summary

Tekmetric, founded in Houston and now a leading cloud-based platform for auto repair shops, seeks a Senior Product Operations Manager. You will design and own the product metrics program, partner with product leadership, and build credible models linking inputs to business outcomes.

You will enable self-serve insights, dream up dashboards, and translate data into actionable recommendations that shape roadmaps, OKRs, and strategy.

Qualifications

  • 5–8+ years in Product Operations, Product Analytics, BI, or related roles.
  • Foundational statistical methods: regression, correlation, predictive modeling.
  • Experience designing analytics programs and translating data into decisions.
  • Experience translating data into actionable recommendations that influence product decisions.
  • Experience in SaaS or platform products is strongly preferred.

Responsibilities

  • Design and evolve Tekmetric's product metrics program, defining what we measure and why it matters.
  • Build a multi-variable outcome model linking product inputs to retention, revenue, and engagement.
  • Apply statistical methods to validate metric definitions and ensure credible models.
  • Develop dashboards, templates, and self-serve analytics for PMs and cross-functional teams.
  • Deliver insights and recommendations for prioritization, roadmaps, and OKRs.
  • Translate data into narratives for executive reviews and planning cycles.
  • Manage backlog of analytic work and align stakeholders on learnings.

Skills

Product Operations
Statistics & Modeling
SQL
BI tools (Looker)
AI tools
Cross-functional collaboration
SaaS experience

Tools

Looker

Job description

Tekmetric, founded in Houston and now a leading cloud-based platform for auto repair shops, seeks a Senior Product Operations Manager. You will design and own the product metrics program, partner with product leadership, and build credible models linking inputs to business outcomes.

You will enable self-serve insights, dream up dashboards, and translate data into actionable recommendations that shape roadmaps, OKRs, and strategy.

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