Senior Product Analytics Lead - Data-Driven Insights

Bank of America; Plano (TX); On-site; USD 135,000 - 163,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America is seeking a data analytics professional to lead analytical work for consumer and small business product spaces. You will transform data into insights, partner with marketing, product, and technology teams, and translate questions into analytical approaches.

You will define and monitor KPIs, evaluate product adoption and outcomes, and communicate findings clearly to both technical and non-technical stakeholders.

Qualifications

• Minimum of bachelor's degree with strong quantitative background in Marketing, Statistics, Mathematics, Economics, Data Science, Analytics, or a related field, or equivalent work experience.
• Experience in product analytics, customer analytics, marketing analytics, portfolio analytics, or business performance analytics.
• Fluency in Python and SQL.
• Familiarity with relational and non-relational databases, including Teradata, Oracle, Hadoop, SAS-Grid, and Starburst.
• Experience with business intelligence platforms such as Tableau, MicroStrategy, and ThoughtSpot.
• Ability to translate complex analytical findings into clear, actionable insights for stakeholders with varying levels of analytical fluency.
• Understanding of Consumer and Business Payments ecosystems and Merchant Acquiring solutions.

Responsibilities

• Sources, integrates, and transforms data across relational and non-relational platforms using SQL, Python, Spark/Scala, SAS, and other analytical tools to create meaningful measures, insights, and reusable analytical outputs.
• Translates business and product questions into analytical frameworks and applies quantitative, segmentation, behavioral, and test-and-learn techniques to develop actionable recommendations.
• Evaluates product performance and customer journeys by defining and monitoring metrics related to adoption, usage, engagement, retention, attrition, customer outcomes, and business impact.
• Partners across product, marketing, technology, data product management, governance, and business teams to clarify requirements, align priorities, support data product adoption, and deliver agreed outcomes.
• Communicates complex analytical findings to technical, non-technical, and senior audiences through clear data storytelling, visualizations, and actionable recommendations using tools such as PowerPoint, Word, Excel, and Tableau.
• Validates data and analytical outputs, resolves or escalates inconsistencies, and follows documentation, control, governance, and business-continuity requirements to support trusted data and consistent metrics.
• Leads complex analytical initiatives, manages competing priorities to achieve outcomes, and supports the development of people and team capabilities.

Skills

Application Development

Business Analytics

Product Analytics

Data and Trend Analysis

Data Mining

Data Visualization

Business Intelligence

Data Quality Management

Quality Assurance

Technical Troubleshooting

Analytical Thinking

Business Acumen

Innovative Thinking

Continuous Improvement

Collaboration

Presentation Skills

Education

Bachelor's degree in a quantitative field

Tools

Python

SQL

Tableau

MicroStrategy

ThoughtSpot

Teradata

Oracle

Hadoop

SAS-Grid

Starburst

PowerPoint

Excel

Word

Job description

Bank of America is seeking a data analytics professional to lead analytical work for consumer and small business product spaces. You will transform data into insights, partner with marketing, product, and technology teams, and translate questions into analytical approaches.

You will define and monitor KPIs, evaluate product adoption and outcomes, and communicate findings clearly to both technical and non-technical stakeholders.