Senior Product Analytics & Data Insights

Careerwebsite; Charlotte, Northern (NC, KY); Hybrid; USD 135,000 - 163,000; Full time

Benefits offered by this job

Annual discretionary incentive

Job summary

Bank of America is seeking a data analytics leader to drive analytical work for consumer and small business product initiatives. You will source data from multiple systems, transform it into actionable insights, and partner with marketing, product, and technology to define KPIs and monitor outcomes.

You will translate questions into analytical approaches, communicate findings to both technical and non-technical audiences, and help shape product decisions with data-driven recommendations.

Qualifications

• Minimum of a bachelor’s degree with strong quantitative background.
• Ability to source, integrate, transform, and validate data from multiple systems of record using modern data tools and techniques.
• Experience in product analytics, customer analytics, marketing analytics, portfolio analytics, or business performance analytics.
• Ability to define and track key performance indicators, develop practical measurement frameworks, and assess business impact.
• Working knowledge of advanced analytical techniques, including segmentation, behavioral analytics, statistical modeling, predictive analytics, and test-and-learn methods.
• Proven ability to translate complex analytical findings into clear, actionable insights for stakeholders.

Responsibilities

• Sources, integrates, and transforms data across relational and non-relational platforms using SQL, Python, Spark/Scala, SAS, and other analytical tools to create meaningful measures, insights, and reusable analytical outputs.
• Translates business and product questions into analytical frameworks and applies quantitative, segmentation, behavioral, and test-and-learn techniques to develop actionable recommendations.
• Evaluates product performance and customer journeys by defining and monitoring metrics related to adoption, usage, engagement, retention, attrition, customer outcomes, and business impact.
• Partners across product, marketing, technology, data product management, governance, and business teams to clarify requirements, align priorities, support data product adoption, and deliver agreed outcomes.
• Communicates complex analytical findings to technical and non-technical audiences through data storytelling, visualizations, and actionable recommendations using PowerPoint, Word, Excel, and Tableau.

Skills

Application Development

Business Analytics

Product Analytics

Data and Trend Analysis

Data Mining

Data Visualization

Business Intelligence

Data Quality Management

Quality Assurance

Technical Troubleshooting

Analytical Thinking

Business Acumen

Innovative Thinking

Continuous Improvement

Collaboration

Presentation Skills

Education

Bachelor's degree in a quantitative field

Tools

Python

SQL

Tableau

MicroStrategy

ThoughtSpot

Teradata

Oracle

Hadoop

SAS-Grid

Starburst

Job description

Bank of America is seeking a data analytics leader to drive analytical work for consumer and small business product initiatives. You will source data from multiple systems, transform it into actionable insights, and partner with marketing, product, and technology to define KPIs and monitor outcomes.

You will translate questions into analytical approaches, communicate findings to both technical and non-technical audiences, and help shape product decisions with data-driven recommendations.