Senior Process Transformation & Improvement Lead

FormFactor, Inc.; San Antonio (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

FormFactor, Inc. in the United States seeks an experienced Business Process & Continuous Improvement Lead to accelerate cross-functional transformation initiatives within the FORM Enterprise Transformation Group.

You will map current-state processes, identify root causes, and design scalable future-state workflows with a hands-on delivery approach. You will lead pilots, rapid prototyping, and governance to ensure adoption, sustainment, and measurable impact across functions including Finance,

Qualifications

• 8+ years of experience in business process improvement, operational excellence, business transformation, industrial engineering, internal controls, quality, supply chain, or related roles.
• Hands-on experience implementing process changes, not only recommending or documenting them.
• Strong facilitation, structured problem-solving, analytical, documentation, and stakeholder-management skills.
• Working knowledge of process governance, decision rights, controls, metrics, change adoption, and sustainment.
• Experience with SIOP / IBP, capacity planning, manufacturing processes, supply chain, service operations, or technology transfer.

Responsibilities

• End-to-End Process Transformation: Lead current-state discovery through interviews, walkthroughs, data review, and end-to-end mapping.
• Identify root causes, bottlenecks, rework, ownership gaps, data issues, and cross-functional handoffs.
• Define future-state processes aligned with business outcomes and establish roles, decision rights, controls, and metrics.
• Develop sequenced implementation roadmaps balancing urgency, continuity, and scalability.
• Plan and facilitate focused improvement workshops, kaizens, and design sessions.
• Convert outputs into actionable owners, milestones, measures, and follow-through mechanisms.
• Lead pilots, measure results, and refine solutions before scale-up.

Skills

Analytical Thinking

Business Process Improvements

Business Process Transformation

Change Adoption

Data Metrics

Industrial Engineering

Internal Controls

Operational Excellence

Process Change Management

Process Governance

Stakeholder Management

Structured Problem Solving

Supply Chain

Education

Bachelor’s degree in Industrial Engineering, Operations, Supply Chain, Business, Engineering, Finance, Information Systems, or a related discipline

Tools

ERP

CRM

Planning Systems

Data Warehouse

Reporting Platforms

Process-Mining

Workflow Tools

Analytics Tools

Automation Tools

Modeling Tools

Job description

FormFactor, Inc. in the United States seeks an experienced Business Process & Continuous Improvement Lead to accelerate cross-functional transformation initiatives within the FORM Enterprise Transformation Group.

You will map current-state processes, identify root causes, and design scalable future-state workflows with a hands-on delivery approach. You will lead pilots, rapid prototyping, and governance to ensure adoption, sustainment, and measurable impact across functions including Finance,