Senior Process Support Engineer III — Global On-site

Applied Materials; Chandler (AZ); On-site; USD 108,000 - 149,000; Full time

Job summary

Applied Materials seeks a Process Support Engineer (PSE) in Chandler, AZ to guide products from concept through qualification, providing high-visibility customer support during on-site installations, system diagnoses, and repair of complex equipment.

You will collaborate with customers and R&D across CVD, ALD, RIE, PVD, anneal and implant, performing DOEs and data analysis to enable scalable, high-volume manufacturing of leading-edge chips.

Qualifications

• Minimum 7 years in Semiconductor Capital Equipment or similar high-tech industry.
• Preferred experience 5+ years’ experience in Applications or Process Engineering.
• Bachelor’s Degree in STEM field.
• Experience with CVD, ALD, RIE, PVD, anneal and implant processes.

Responsibilities

• Serves as liaison between customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• When necessary, works closely with customer to optimize tool performance to meet customer process and integration requirements.
• Checks and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
• Provides highly visible customer support through on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
• Knowledge of 3 or more processes on 1 or more technologies

Skills

Process engineering

DOE knowledge

Customer support

Education

Bachelor’s Degree in STEM field

Tools

Statistical analysis

Job description

Applied Materials seeks a Process Support Engineer (PSE) in Chandler, AZ to guide products from concept through qualification, providing high-visibility customer support during on-site installations, system diagnoses, and repair of complex equipment.

You will collaborate with customers and R&D across CVD, ALD, RIE, PVD, anneal and implant, performing DOEs and data analysis to enable scalable, high-volume manufacturing of leading-edge chips.