Process Support Engineer IV – On‑Site, Global Impact

Applied Materials; Santa Clara (CA); On-site; USD 147,000 - 202,500; Full time

Job summary

Applied Materials, a global leader in materials engineering solutions, is seeking a Process Support Engineer (PSE) in Santa Clara, CA. You will guide products through their lifecycle, provide high‑visibility on-site support, diagnose systems, and repair complex equipment, collaborating with customers and R&D to optimize semiconductor processes.

You should have a Bachelor's degree in a related field and 7–10 years of dry etch experience, with strong leadership, communication in English, and data

Qualifications

• Bachelor’s degree in a relevant field.
• 7–10 years of dry etch experience in the semiconductor fab or equipment industry.
• Strong leadership skills to guide others in problem-solving.
• Excellent interpersonal skills to communicate difficult concepts to project stakeholders.
• English language communication proficiency.

Responsibilities

• Draw from your specialized expertise to provide high‑visibility customer support through on‑site installations, system diagnoses, and the service and repair of complex systems and equipment.
• Work closely with the customer to develop leading‑edge processes to manufacture the most advanced semiconductor chip, with equipment optimized to their needs.
• Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high‑level conclusions on technically challenging process engineering experiments.
• Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues.
• Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust.
• Apply your extensive knowledge of best practices to identify innovative solutions.
• Serve as a resource for junior colleagues and a liaison between the customer and business unit; you may also lead functional teams or projects.

Skills

Leadership

Interpersonal skills

English proficiency

Statistics

Education

Bachelor’s degree in chemistry, physics, materials engineering, electrical engineering, optoelectronics or related field

Job description

Applied Materials, a global leader in materials engineering solutions, is seeking a Process Support Engineer (PSE) in Santa Clara, CA. You will guide products through their lifecycle, provide high‑visibility on-site support, diagnose systems, and repair complex equipment, collaborating with customers and R&D to optimize semiconductor processes.

You should have a Bachelor's degree in a related field and 7–10 years of dry etch experience, with strong leadership, communication in English, and data