RPA & AI-Driven Process Optimization Lead

W. R. Berkley Corporation; Urbandale (IA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

W. R. Berkley Corporation is seeking a Process Improvement Analyst in Urbandale, Iowa. In this role, you will lead process improvement initiatives and partner with Technology teams on AI-driven automation.

The ideal candidate will have 3-5 years of relevant experience, strong analytical and communication skills, and proficiency in tools like Microsoft Excel and Power BI. This position involves travel of approximately 30%–60% based on business needs.

Qualifications

• 3-5 years of relevant experience in process improvement or business analysis.
• Certifications in process improvement or agile delivery, such as Lean Six Sigma Green Belt.
• Experience assessing processes and creating practical improvement plans.

Responsibilities

• Lead process improvement initiatives and foster a Lean culture.
• Map and analyze business processes to drive efficiency.
• Partner with Technology teams on AI-driven automation.

Skills

Process improvement

Project management

Agile methodologies

Stakeholder management

Analytical skills

Education

Bachelor’s degree or higher in Business, IT, or a related field

Tools

Microsoft Excel

Power BI

JIRA

SQL

Job description

W. R. Berkley Corporation is seeking a Process Improvement Analyst in Urbandale, Iowa. In this role, you will lead process improvement initiatives and partner with Technology teams on AI-driven automation.

The ideal candidate will have 3-5 years of relevant experience, strong analytical and communication skills, and proficiency in tools like Microsoft Excel and Power BI. This position involves travel of approximately 30%–60% based on business needs.