Senior Process Improvement Specialist

Tharros; Fort Meade (MD); On-site; USD 110,000 - 170,000; Full time

Job summary

Tharros is seeking a highly qualified Senior Personnel Operations & Process Improvement Specialist to provide strategic personnel operations, organizational management, and process improvement support to a Department of Defense customer.

The ideal candidate will lead complex initiatives from concept through implementation, improve organizational processes, and manage personnel-related actions in a dynamic, mission-focused environment.

Qualifications

• Active TS/SCI w/ Poly
• Bachelor's Degree (additional 6 years' experience can be used in lieu of a bachelor's degree)
• Minimum of 5 years of relevant experience
• Experience drafting, reviewing, and implementing SOPs, governance frameworks, and organizational policies
• Experience leading complex, directorate-wide special projects from initiation to delivery
• Experience coordinating personnel actions and analyzing personnel metrics

Responsibilities

• Generate, update, and maintain J9 FO Standard Operating Procedures (SOPs).
• Document business processes for J9 divisions.
• Initiate and conduct special projects as required and aid in developing solutions.
• Serve as the J9 FO liaison to the J9 divisions.
• Serve as a personnel services specialist; compiling, submitting, and tracking personnel actions.

Skills

Leadership

Operations analytics

Process improvement

Stakeholder communication

Knowledge management

Education

Bachelor's Degree

Tools

Microsoft 365 Suite

Job description

Tharros is looking for courageous team members that enable government missions to move forward with confidence.

Who We Are

At Tharros, expertise, confidence and continuous advancement are at the foundation of what we do. With us, you work with the world’s preeminent vulnerability experts to not only advance government missions, but also your own career path. We’re looking for confident leaders to grow and evolve as we do, protecting our nation’s protectors with cutting‑edge cybersecurity tools.

Seeing everything includes seeing everyone. Tharros moves missions forward with a courageous team of experts and a variety of perspectives.

Outperform

Lead with Growth

Dare to Secure

At Tharros, we have exceptional benefits because our employees’ success is our success. We support our team members’ growth with training opportunities, tools and resources.

Outperform the Expected

Tharros sets high standards because we know our team can meet and exceed them. We anticipate success, expect exceptional results and ensure impact for everyone.

Lead with Continuous Growth

When our employees grow, everyone thrives. As the leaders in vulnerability research, we grow capability for our clients and our employees.

Dare to Secure Anything

At the cutting-edge of cybersecurity technology, Tharros dares to create tools that will have maximum mission impact. Our company culture reflects this confidence.

Benefits of Working with Tharros

Moving boldly forward requires a strong foundation. Tharros provides foundational benefits that help our employees grow and thrive.

To be the best, you join the best. Tharros offers competitive compensation and comprehensive benefits including medical, dental, vision and disability coverage, savings & retirement and paid leave.

At Tharros, leaders develop leaders. Working at Tharros gives our employees access to resources and expertise found nowhere else, and we nurture the future leaders in cybersecurity from within our ranks.

We’re not afraid to show our commitment to growing our Tharros team. We offer generous referral bonuses to employees who help us reach hiring goals.

Training & Certification Reimbursement

Tharros is always advancing. We offer an education reimbursement benefit of up to $5,250 per year to help our employees thrive.

Breaking Barriers to Cybersecurity Success

Our people-first culture enables more flexibility for our employees to find success in cyber fields. At Tharros, there are no barriers between you, the world’s leading cybersecurity experts, and our customers.

THARROS is seeking a highly qualified Senior Personnel Operations & Process Improvement Specialist to provide strategic personnel operations, organizational management, and process improvement support to a Department of Defense customer. The ideal candidate will possess demonstrated experience leading complex, directorate‑wide initiatives from concept through implementation, improving organizational processes, and managing personnel‑related actions in a dynamic and mission‑focused environment.

As a member of the THARROS team, the selected candidate will provide Systems Engineering and Technical Assistance (SETA) support to senior government leadership. This role requires the ability to analyze organizational challenges, develop process improvements, coordinate personnel actions, and leverage knowledge management tools to enhance operational efficiency and workforce readiness.

THARROS supports critical cyber operations by providing acquisition, program management, and organizational support services that enable the government to unify cyberspace operations, strengthen Department of Defense cyber capabilities, and integrate cyber expertise across the enterprise.

Key Responsibilities:

• Generate, update, and maintain J9 FO Standard Operating Procedures (SOPs).
• Document business processes for J9 divisions.
• Initiate and conduct special projects as required and aides in developing solutions.
• Serve as the J9 FO liaison to the J9 divisions.
• Serve as a personnel services specialist; compiling, submitting, and tracking personnel actions.

Requirements:

• Active TS/SCI w/ Poly required.
• Bachelor's Degree (additional 6 years' experience can be used in lieu of a bachelor's degree).
• Must have a minimum of 5 years of relevant experience aligned with the duties and responsibilities outlined in the job description and requirements.
• Proven experience in operation analytics, document generation, and document review in a command environment.
• Must possess experience generating, maintaining, and analyzing personnel metrics for a federal entity.
• Demonstrated expertise identifying operational bottlenecks, conducting workflow analysis, and implementing methodologies to increase efficiency.
• Requires proficiency in drafting, reviewing, lifecycle management, and implementing SOPs, governance frameworks, and organizational policies.
• Hands‑on experience with document generation and review.
• Experience leading complex, directorate‑wide special projects from initiation to delivery, utilizing knowledge management and tracking tools preferred.
• Experience authoring technical correspondence preferred.
• Experience analyzing and producing process improvements preferred.
• Background in data analysis and metrics preferred.
• Proven ability to act as the primary connector between executive leadership and subordinate divisions, managing stakeholder communications, and driving change management preferred.
• Desired experience compiling, submitting, and tracking personnel actions.
• Proficiency with the Microsoft 365 Suite (Excel, PowerPoint, Power Automate, Power Apps, Power Query, etc.).
• Excellent verbal and written skills across all organizational levels.

Equal Opportunity Employment

Tharros is committed to implementing employment programs and policies dedicated to equal employment opportunity and nondiscrimination. Learn more today.