Senior Process Improvement Lead, Higher Education

Kennesaw State University; Kennesaw (GA); On-site; USD 69,000 - 83,000; Full time

Benefits offered by this job

Medical

Dental

Vision

13 paid holidays

Vacation

Retirement plans

Tuition waiver

Wellness options

Job summary

Kennesaw State University seeks a Senior Process Improvement Specialist to partner with campus leaders and cross‑functional teams to drive operational improvements across the university. You will guide projects, validate outcomes, and implement new processes for stakeholders.

You will lead and mentor teams, develop documentation, and support training on new procedures while tracking metrics to demonstrate impact on efficiency and the student experience.

Qualifications

• Bachelor's degree in business or related field or equivalent combination of education/experience.
• At least one of: Lean Six Sigma Yellow Belt, Six Sigma, Process Management Professional Certification, or Project Management Certification.
• Three years of experience in process improvement including large projects and data analysis.

Responsibilities

• Collaborates with campus leaders to identify process improvement opportunities and develop responsive plans.
• Leads cross-functional teams through the improvement journey, balancing interests and resources.
• Provides consultation on other OE projects and guidance on process improvement elements.
• Conducts business process reviews to pinpoint areas for improvement and develop plans using DMAIC.
• Tailors process improvement approaches to client needs and resources.
• Creates and delivers documentation of new or revised processes at project completion.
• Supports implementation with training on new procedures as needed.
• Identifies metrics to measure process efficacy and reports improvements or needs.
• Promotes Organizational Effectiveness services through presentations and workshops.
• Proposes innovative solutions to enhance efficiency and student experience.
• Establishes standard procedures and best practices within the industry.
• Oversees all process improvement projects and provides monthly senior-management reports.
• Educates and trains in process management methodologies and problem-solving.

Skills

Lean Six Sigma Yellow Belt

Project Management Certification

Education

Bachelor's degree in business or related field

Job description

Kennesaw State University seeks a Senior Process Improvement Specialist to partner with campus leaders and cross‑functional teams to drive operational improvements across the university. You will guide projects, validate outcomes, and implement new processes for stakeholders.

You will lead and mentor teams, develop documentation, and support training on new procedures while tracking metrics to demonstrate impact on efficiency and the student experience.