Enterprise Process Design & Transformation Leader

Bank of America; Denver (CO); On-site; USD 166,000 - 177,000; Full time

Benefits offered by this job

Discretionary bonus

Benefits package

Job summary

Bank of America is seeking a senior process improvement professional to design and optimize enterprise processes aligned to business strategy, risk, regulatory requirements and cybersecurity priorities. You will lead large-scale change, influence senior stakeholders, and drive sustainable adoption across matrixed teams.

This role requires 8+ years in process design and continuous improvement, with strong problem solving, data-driven metrics, and executive communication.

Qualifications

• Minimum of 8 years of experience in process design, continuous improvement, operational excellence, business transformation, or related discipline.
• Advanced expertise in process design, continuous improvement, and structured problem solving.
• Proven ability to lead large-scale change, influence stakeholders, and drive adoption across matrixed organizations.
• Strong understanding of operational risk, controls, compliance, and cybersecurity technology delivery; experience in information security / technology preferred.

Responsibilities

• Design and optimize enterprise processes that align to business strategy, risk expectations, regulatory requirements, and cybersecurity technology delivery priorities.
• Lead complex process improvement initiatives that reduce operational friction, improve control adherence, increase consistency, and strengthen delivery outcomes.
• Influence senior stakeholders and cross-functional partners to identify improvement opportunities, shape future-state operating models, and drive sustainable adoption.
• Facilitate transformation workshops, current-state assessments, root cause analysis, and future-state design sessions across diverse stakeholder groups.

Skills

Change Management

Continuous Improvement

Process Design

Process Simplification

Reporting

Business Process Analysis

Critical Thinking

Process Performance Measurement

Program Management

Strategic Thinking

Job description

Bank of America is seeking a senior process improvement professional to design and optimize enterprise processes aligned to business strategy, risk, regulatory requirements and cybersecurity priorities. You will lead large-scale change, influence senior stakeholders, and drive sustainable adoption across matrixed teams.

This role requires 8+ years in process design and continuous improvement, with strong problem solving, data-driven metrics, and executive communication.