Senior Portfolio Operations & Process Improvement Leader

Bank of America; Chicago (IL); On-site; USD 115,000 - 190,000; Full time

Benefits offered by this job

Industry-leading benefits

Discretionary incentive plan

Job summary

Bank of America is seeking a Senior Portfolio Operations Consultant within Cyber Security Technology (CST) who will design, document, and implement scalable business processes to improve efficiency and reduce risk at the portfolio level.

The role emphasizes process engineering, continuous improvement, and automation across governance and performance metrics to enable data-driven decision making. Chicago, IL is a key location, with a compensation range as described below.

Qualifications

• Strong experience in business process mapping, process design, and change management.

Responsibilities

• Lead process discovery, analysis, redesign, and optimization initiatives across operational and technology functions to improve efficiency, consistency, governance, and risk management.

Skills

Collaboration

Project Management

Result Orientation

Stakeholder Management

Analytical Thinking

Business Acumen

Financial Management

Influence

Risk Management

Agile Practices

Data Management

Solution Design

Technical Strategy Development

Tools

Power BI

Alteryx

SQL

Python

Tableau

HTML

JavaScript

Job description

Bank of America is seeking a Senior Portfolio Operations Consultant within Cyber Security Technology (CST) who will design, document, and implement scalable business processes to improve efficiency and reduce risk at the portfolio level.

The role emphasizes process engineering, continuous improvement, and automation across governance and performance metrics to enable data-driven decision making. Chicago, IL is a key location, with a compensation range as described below.