Senior Probe Card Specialist — Tech Support & Field Liaison

FormFactor, Inc.; California (MO); On-site; USD 136,200 - 178,815; Full time

Benefits offered by this job

Medical, dental, vision benefits

Life insurance

Disability coverage

401(k) with company match

ESPP (Employee stock purchase plan)

Paid time off

Profit-sharing bonuses

Flexible spending accounts

Job summary

FormFactor, Inc. in Livermore, California is seeking a Sr Principal Technical Support Engineer for Probe Cards to provide expert support across engineering, manufacturing, and field service, ensuring optimal performance and rapid issue resolution.

The role requires deep semiconductor test knowledge, hands-on probe card and wafer prober experience, on-site and remote support, and collaboration across teams; Mandarin or Korean language skills are a plus.

Qualifications

• Minimum 8 years of related experience with a Bachelor's degree; or 6 years with a Master's; or 3 years with a PhD, or equivalent experience.
• Experience with probe cards or similar technologies preferred.
• Onsite and remote support experience across customer environments and cross-functional teams.

Responsibilities

• Provide technical support for probe card products in production environments.
• Diagnose and resolve electrical, mechanical, and process-related issues impacting probe card performance.
• Support customers with yield excursions, electrical continuity issues, contact problems, and parametric anomalies during wafer sort.
• Act as primary escalation point for complex technical issues.
• Perform root cause analysis on probe card failures using data, measurements, and microscopy.
• Collaborate with engineering, manufacturing, and field service teams to drive corrective actions.

Skills

Analytical

Clean Room

Communication

Data Analysis

Electrical Measurements

Korean Language

Mandarin Chinese

Probe Cards

Probe Stations

Problem Solving

Semiconductors

Wafer Probing

Wafer Sort

Fast-paced Environment

Education

Bachelor's degree or higher

Job description

FormFactor, Inc. in Livermore, California is seeking a Sr Principal Technical Support Engineer for Probe Cards to provide expert support across engineering, manufacturing, and field service, ensuring optimal performance and rapid issue resolution.

The role requires deep semiconductor test knowledge, hands-on probe card and wafer prober experience, on-site and remote support, and collaboration across teams; Mandarin or Korean language skills are a plus.