Senior Printer Technician – DoD JWAC (Top Secret)

DNI (Delaware Nation Industries); Dahlgren (VA); Vor Ort; USD 76.000 - 83.000; Vollzeit

Benefits dieser Stelle

Premiums covered for employee benefits

401K matching

Disability coverage

Pet Insurance

Education reimbursement

Parking and transit benefits

Zusammenfassung

DNI Emerging Technologies is seeking a Printer Technician to support the Air Force JWAC at Dahlgren, VA. The role involves configuring, documenting, and maintaining networked printers and related devices in a government security environment.

The position requires active DoD Top Secret clearance, experience with printers and print servers, and the ability to work on-site at JWAC in Dahlgren, Virginia. Compensation is hourly, with a $5,000 completion bonus.

Qualifikationen

• Active DoD Top Secret Security Clearance
• Experience supporting printers, multifunction devices, print servers, or related end-user peripherals
• Ability to read and follow technical procedures, configuration standards, work instructions, and vendor documentation
• Strong customer-service, communication, organization, and problem-solving skills
• Ability to work on-site at JWAC in Dahlgren, Virginia
• Ability to obtain and maintain any clearance, access, badge, training, and information-assurance qualifications required for the assigned Task Order 4 work area

Aufgaben

• Install, configure, connect, relocate, and maintain networked printers and multifunction devices
• Diagnose and resolve printer hardware, software, driver, connectivity, queue, print-quality, and user-access issues
• Perform routine preventive maintenance and replace approved consumables or user-serviceable components
• Configure printers for authorized users, workstations, networks, and security domains in accordance with Government procedures
• Support print queues, printer mappings, drivers, firmware, and approved printer-management tools
• Coordinate vendor service, warranty repairs, replacement parts, and escalation of issues that require specialized support
• Respond to service requests and incidents within established priorities and document actions, findings, parts, and resolution status
• Maintain accurate equipment records, serial numbers, locations, configuration details, and maintenance history
• Assist with equipment inventories, property accountability, moves, installations, de-installations, and lifecycle replacement activities
• Provide courteous, professional end-user support and explain technical issues and corrective actions clearly
• Coordinate with system administrators, network personnel, cybersecurity staff, Government representatives, and other technical teams when printer issues involve broader IT services
• Follow approved change, configuration, data-management, incident-management, and documentation procedures
• Protect Government-furnished equipment, controlled technical information, and access credentials from unauthorized use or disclosure
• Participate in JWAC familiarization, security, safety, cybersecurity awareness, OPSEC, and other required training
• Support planned maintenance windows, after-hours activities, or other mission requirements when scheduled by the Government

Kenntnisse

Printer troubleshooting

Customer service

Windows & Office

Documentation & records

Problem-solving

Tools

Print servers

Printer management tools

Vendor documentation

Jobbeschreibung

DNI Emerging Technologies is seeking a Printer Technician to support the Air Force JWAC at Dahlgren, VA. The role involves configuring, documenting, and maintaining networked printers and related devices in a government security environment.

The position requires active DoD Top Secret clearance, experience with printers and print servers, and the ability to work on-site at JWAC in Dahlgren, Virginia. Compensation is hourly, with a $5,000 completion bonus.