Senior Principal Instrument Lifecycle Leader

tacareers-waters

Milford (MA)

Sur place

USD 180 000 - 240 000

Plein temps

14 jours+

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Résumé du poste

Waters Corporation is seeking a Sr. Principal, Lifecycle Program Lead to drive instrument replacement strategies across regions and business units.

You will partner with Sales, Service, Finance, IT and Analytics to translate lifecycle concepts into scalable operating models, enabling better revenue retention and customer value. The role requires 12+ years of related experience, strong cross-functional leadership, and a proven ability to influence senior stakeholders in a global environment.

Qualifications

Bachelor’s degree in business, Engineering, Economics, or a related field.
12+ years of lifecycle management, commercial excellence, sales operations, service operations, or enterprise transformation.
Proven experience leading complex, cross‑functional programs in a global, multi‑BU environment.
Experience with CRM and analytics platforms (e.g., Salesforce or similar).

Responsabilités

Define enterprise instrument replacement strategy across regions and product lines.
Lead cross‑functional governance and align senior stakeholders.
Design end‑to‑end lifecycle models with installed base intelligence.
Embed lifecycle triggers into CRM and analytics platforms.
Drive measurable improvements in revenue retention, growth, and customer loyalty.