Senior Principal Client Partner – RapidScale

Jobtailor; Connecticut; On-site; USD 150,000 - 240,000; Full time

Job summary

Jobtailor is seeking an accomplished enterprise sales leader to manage executive relationships across a portfolio of large enterprise clients in the United States. You will be the primary contact for growth, retention, and outcomes, and will develop strategic account plans aligned to long-term success.

You will drive revenue growth across managed and professional services, lead multi-year engagements, and coordinate with cross-functional teams to deliver measurable business outcomes.

Qualifications

• Bachelors degree plus 10+ years in enterprise sales or strategic accounts.
• Experience with C-suite stakeholders in large enterprise environments.
• Proven ability to drive revenue growth, retention, and expansion in complex accounts.
• Experience leading multi-year, multi-SOW engagements typically in the $5M–$20M+ TCV.

Responsibilities

• Own and manage executive-level relationships across a portfolio of large enterprise clients.
• Serve as the primary point of accountability for the full customer relationship, including growth, retention, and outcomes.
• Develop and execute strategic account plans aligned to client objectives and long-term success.
• Drive revenue generation, expansion, and share of wallet across managed services and professional services.
• Lead complex, multi-SOW, multi-year engagements from opportunity identification through close.
• Partner with cross-functional teams to understand client challenges and align solutions to outcomes.
• Influence internal resources to ensure client success.
• Identify risks to account growth and develop mitigation strategies.
• Executive escalation point for client issues with timely resolution.
• Maintain pipeline discipline, forecasting accuracy, and account planning rigor.

Skills

Enterprise sales

C-suite relationships

Executive stakeholder management

Multi-SOW engagements

Cloud solutions selling

Revenue growth

Strategic account planning

Forecasting & pipeline

Education

Bachelor's degree

Master's degree

Ph.D.

Job description

Responsibilities

• Own and manage executive-level relationships across a portfolio of large enterprise clients
• Serve as the primary point of accountability for the full customer relationship, including growth, retention, and outcomes
• Develop and execute strategic account plans aligned to client business objectives and long-term success
• Drive revenue generation, expansion, and share of wallet across managed services and professional services
• Lead complex, multi‑SOW, multi‑year engagements from opportunity identification through close
• Partner with cross‑functional teams to develop a comprehensive understanding of client challenges and align solutions to business outcomes
• Influence and coordinate internal resources across sales, solution engineering, delivery, and leadership to ensure client success
• Identify risks to account growth or client success and develop mitigation strategies
• Serve as the executive escalation point for client issues and ensure timely resolution
• Maintain strong pipeline discipline, forecasting accuracy, and account planning rigor

Requirements

• Bachelor's degree and 10+ years of enterprise sales, client partner, or strategic account experience. The right candidate could also have a master’s degree and 8 years’ experience, a Ph.D. and 5 years’ experience, or 14 + years of relevant experience without a degree
• 7–10+ years of experience managing relationships with C‑suite stakeholders in large enterprise environments
• Proven ability to drive revenue growth, retention, and expansion within complex enterprise accounts
• Demonstrated experience leading multi‑year, multi‑SOW, services‑led engagements, typically in the $5M–$20M+ TCV range
• Strong background in managed services, consulting, or cloud‑based solution selling
• Experience structuring and selling hybrid and multi‑cloud solutions across private and public cloud environments
• Ability to navigate complex organizations, influence decision makers, and build long‑term executive relationships
• Strong business acumen with the ability to connect technology solutions to measurable business outcomes.