Enterprise Client Partner - Executive Growth & Relationships

Spectrum Business; Raleigh (NC); On-site; USD 170,000 - 230,000; Full time

Job summary

RapidScale, a leading provider of managed and advisory cloud services, is seeking a Senior Principal Client Partner to own and grow a portfolio of enterprise clients. You will build executive relationships with C-suite stakeholders and align RapidScale's solutions to business goals, ensuring measurable outcomes and long-term strategic partnerships.

In this role you will lead account planning, manage the sales cycle from qualification to close, and coordinate cross-functional resources to deliver

Qualifications

• Bachelor's degree and 10+ years of enterprise sales or strategic account experience.
• 7-10+ years of experience managing relationships with C-suite stakeholders.
• Proven ability to drive revenue growth, retention, and expansion.
• Experience leading multi-year, multi-SOW engagements, typically in the $5M-$20M+ TCV range.
• Strong background in managed services, consulting, or cloud-based solution selling.
• Experience selling hybrid and multi-cloud solutions across private and public clouds.
• Travel up to 30-50% as needed to support client engagement.

Responsibilities

• Own and manage executive-level relationships across a portfolio of large enterprise clients.
• Serve as the primary point of accountability for the full customer relationship, including growth, retention, and outcomes.
• Develop and execute strategic account plans aligned to client business objectives and long-term success.
• Drive revenue generation, expansion, and share of wallet across managed services and professional services.
• Lead complex, multi-SOW, multi-year engagements from opportunity identification through close.
• Partner with cross-functional teams to develop a comprehensive understanding of client challenges and align solutions to business outcomes.
• Influence and coordinate internal resources across sales, solution engineering, delivery, and leadership to ensure client success.
• Identify risks to account growth or client success and develop mitigation strategies.
• Serve as the executive escalation point for client issues and ensure timely resolution.
• Maintain strong pipeline discipline, forecasting accuracy, and account planning rigor.

Skills

C-suite relationships

Executive sponsorship

Revenue growth

Strategic account planning

Multi-SOW engagements

Managed services sales

Cloud-based solutions

Stakeholder alignment

Education

Bachelor's degree

Master’s degree

Ph.D.

Experience without degree

Job description

RapidScale, a leading provider of managed and advisory cloud services, is seeking a Senior Principal Client Partner to own and grow a portfolio of enterprise clients. You will build executive relationships with C-suite stakeholders and align RapidScale's solutions to business goals, ensuring measurable outcomes and long-term strategic partnerships.

In this role you will lead account planning, manage the sales cycle from qualification to close, and coordinate cross-functional resources to deliver