Senior Presales ECH Leader — 911 Call Handling

Motorola Solutions; Baltimore (MD); On-site; USD 125,000 - 135,000; Full time

Benefits offered by this job

Incentive bonus plans

Medical, dental, vision

401K with company match

10 paid holidays

Generous PTO

Employee stock purchase plan

Paid parental & family leave

Job summary

Motorola Solutions in Baltimore, MD is seeking an experienced Presales Manager to lead and optimize our North America presales team.

You will drive cross-functional alignment with Sales, Product, and Strategy, oversee quotes and SOWs, and implement standards for RFPs and complex proposals. This role requires CJIS compliance awareness and strong executive communication.

A background in public safety software and 8+ years in related fields will help you succeed; travel up to 25-50% is expected.

Qualifications

• Bachelor's Degree with 4+ years of experience in sales, sales engineering, project management, customer success, military, and/or public safety
• OR 8+ years of experience in sales, sales engineering, project management, customer success, military, and/or public safety
• Must be able to obtain background clearance as required by government customer
• 8+ years of experience in sales, sales engineering, project management, customer success, military, and/or public safety

Responsibilities

• Lead and manage presales teams supporting the software and ECH sales teams.
• Drive and facilitate organizational change across internal presales teams and partner organizations to streamline workflows and modernize presales alignment.
• Partner heavily with Sales, Sales Management, Product, Post Sales, and Offer/Strategy teams to ensure tight alignment on presale strategy, proposal development, and customer solutions.
• Oversee the end-to-end presale quoting, proposal generation, statements of work (SOW), and system configuration processes to ensure accuracy and strategy alignment.
• Develop and implement consistent standards, schedules, and best practices for RFPs, technical configurations, and complex proposals.
• Serve as a primary liaison to Presale Management, Sales Managers, Engineering Managers, and Product Leadership to effectively coordinate high-priority presale activities.
• Establish KPIs, resource allocation strategies, and performance metrics across both direct and channel-focused teams.
• Assist in the development of broader business plans, go-to-market strategies, and organizational approaches to capitalize on public safety market opportunities.

Skills

Organizational change

Cross-functional teamwork

Presales management

Sales enablement

Executive communication

Public safety knowledge

CRM tools (Salesforce)

CJIS background familiarization

Education

Bachelor's degree

8+ years experience

Tools

Salesforce

Oracle applications

MS Office

Google Suite

Job description

Motorola Solutions in Baltimore, MD is seeking an experienced Presales Manager to lead and optimize our North America presales team.

You will drive cross-functional alignment with Sales, Product, and Strategy, oversee quotes and SOWs, and implement standards for RFPs and complex proposals. This role requires CJIS compliance awareness and strong executive communication.

A background in public safety software and 8+ years in related fields will help you succeed; travel up to 25-50% is expected.