Senior Premium Sales & Service Director

ROSTR, Inc.; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Concert tickets

401(k) with company match

Parental leave programs

Career development

Volunteer time off

Job summary

Live Nation Entertainment is seeking a Director of Premium Sales & Service to grow and retain full season, membership, group and hospitality programs across assigned venues. You will manage relationships, present proposals, and drive revenue growth while meeting regional goals.

Collaborate with regional teams, leverage Archtics/Salesforce, and report to the Regional Director to ensure a superior guest experience.

Qualifications

• Establish and renew full season memberships via calls, emails, seat visits and events.
• Present annual proposals to premium clients and referrals.
• Develop new business by referrals, prospecting, and upselling current accounts.
• Meet activity, appointments and revenue goals while exceeding expectations.
• Partner with local organizations to expand venue relationships.
• Collaborate with Director of Regional Business Development and Sales Coordinator.
• Enter customer interactions in CRM (KORE/Salesforce) for reporting and history.
• Report directly to the Regional Director.

Responsibilities

• Establish and renew full season memberships via calls, emails, seat visits and events.
• Present annual proposals to premium clients and referrals.
• Develop new business opportunities by generating referrals, prospecting, and upselling current accounts.
• Meet and exceed activity, appointments and revenue goals while exceeding member expectations.
• Serve as venue sales ambassador in the community and partner with local orgs to drive growth.
• Collaborate with regional team to cover shows and network with guests to enhance the show experience.
• Enter interaction data in the CRM for efficient reporting and history.
• Report to the Regional Director.

Skills

Relationship building

Networking

Sales experience

Time-management

Organizational skills

Self-starter

Entrepreneurial spirit

Communication skills

Education

Bachelor’s degree in sports/entertainment management, business or related field

Tools

Archtics

Salesforce

Job description

Live Nation Entertainment is seeking a Director of Premium Sales & Service to grow and retain full season, membership, group and hospitality programs across assigned venues. You will manage relationships, present proposals, and drive revenue growth while meeting regional goals.

Collaborate with regional teams, leverage Archtics/Salesforce, and report to the Regional Director to ensure a superior guest experience.