Senior Pre-Foreclosure Operations Specialist II

Carrington; Carson City (NV); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Comprehensive healthcare plans

Discretionary 401(k) match

Employee discounts via portal

Educational Reimbursement

Referral bonuses

Carrington Charitable Foundation

Job summary

Carrington Mortgage Services is seeking a Pre-Foreclosure Specialist II in the United States to monitor vendors and CMS activities during breach processing, process eligible foreclosure referrals, and validate referrals. You’ll collaborate with servicing teams to meet referral timelines and ensure regulatory compliance.

Starting pay is $24-$26/hour. You will handle daily foreclosure steps, communicate with default/servicing groups, prepare files, and manage custodians and data systems to support

Qualifications

• Ability to self-motivate and work with limited supervision.
• Ability to understand opposing points of view on complex issues and to negotiate and integrate different viewpoints.
• Ability to make decisions that have moderate impact on immediate work unit.
• Ability to organize and prioritize own work schedule on short-term basis.
• Ability to add, subtract, multiply, divide and to record, balance and check results for accuracy.
• Ability to compose materials such as detailed reports, work-related manuals, publications of limited scope or impact.
• Ability to manage work in order to meet strict deadlines.
• Effective, written and oral communication, organizational, and time management skills.
• Ability to handle multiple tasks under pressure and changing priorities.
• Strong interpersonal skills with a focus on teamwork and quality of loan evaluation.
• Understanding the foreclosure process and understanding the difference between Judicial and Non-Judicial proceedings.

Responsibilities

• Maintains, reviews, follows up, and ensures timely and accurate completion of all regularly scheduled steps within the foreclosure referral process on a daily basis.
• Effectively communicates with default and servicing support groups and clients during the foreclosure referral proceedings.
• Performs routine follow-up on a daily basis.
• File preparation and bulk dispositioning during breach processing.
• Dispositioning of breach or re-breach requests within established service level agreements (SLAs).
• Pre-Foreclosure referral due diligence completed to ensure adherence and compliance with all state, federal, and investor requirements.
• Proper management of Custodians during collateral order, scanning, and foreclosure template setup.
• Utilizes all applicable tools available to effectively manage the pipeline, which may include, but not limited to: system of record, vendor tracking software-queuing, as well as control reporting.
• Properly maintains system of record and/or vendor tracking software to ensure proper notification/reporting to Investor, Client, Borrower, State, or Federal/Government Agency during foreclosure referral completion.
• Ensures all foreclosure procedural documents are imaged timely.
• Works with immediate team lead or supervisor for optimal resolutions on “exception cases”/lien threats including but not limited to tax sales, drug seizures, or contested foreclosures as identified.
• Identifies, remediates, and resolves complex/escalated matters with management guidance and approval to avoid delays in the foreclosure process.
• Documents all servicing, action taken, delays, follow-up, and phone conversations in the system notes.
• Monitors vendor performance and properly notifies Department Manager, Vendor Management, Oversight Management, or Client Management when performance issues occur (vendors’ inability/failure to comply with investor/insurer procedures and/or CMS requirements).
• Performs other duties and special projects as assigned.

Skills

Self-motivation

Negotiation

Decision making

Time management

Communication

Multitasking

Teamwork

Foreclosure knowledge

Education

High School Diploma or equivalent; some college preferred

Job description

Carrington Mortgage Services is seeking a Pre-Foreclosure Specialist II in the United States to monitor vendors and CMS activities during breach processing, process eligible foreclosure referrals, and validate referrals. You’ll collaborate with servicing teams to meet referral timelines and ensure regulatory compliance.

Starting pay is $24-$26/hour. You will handle daily foreclosure steps, communicate with default/servicing groups, prepare files, and manage custodians and data systems to support