Senior Practice Operations Manager

Socket.dev; Gastonia (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Kintegra Health is seeking a Practice Manager II to lead a physician network office and collaborate with in-house service lines. The role responsibilities include supervising staff, managing operations, and ensuring financial viability at a busy clinical site.

The position requires a high school diploma with 3–5 years in clinical management or equivalent, strong leadership, and experience in ambulatory care. Candidates should be able to work across departments and maintain confidential records.

Qualifications

• High school diploma required; bachelor’s degree in related field with 3–5 years’ related experience or equivalent.
• 1+ years’ physician practice management experience; 3 years supervisory experience; 3 years ambulatory care experience.

Responsibilities

• Ensure day-to-day business is handled according to office and medical guidelines.
• Develop and maintain relationships with health center departments and external partners.
• Hire, train, supervise, evaluate and discipline staff.
• Manage staff schedules and coverage.
• Monitor provider schedules and daily patient flow.
• Receive and resolve patient complaints.
• Maintain inventory and procure supplies.
• Maintain updated records (OSHA, CDC, etc.).
• Participate in quality improvement activities.
• Triage patients.

Skills

Leadership

Staff supervision

Operations management

Communication

Facility management

Conflict resolution

Education

Bachelor's degree in related field

High school diploma

Tools

Medical office software

Job description

Kintegra Health is seeking a Practice Manager II to lead a physician network office and collaborate with in-house service lines. The role responsibilities include supervising staff, managing operations, and ensuring financial viability at a busy clinical site.

The position requires a high school diploma with 3–5 years in clinical management or equivalent, strong leadership, and experience in ambulatory care. Candidates should be able to work across departments and maintain confidential records.