Senior Practice Manager, Homeless Health Services

Baystate Health; Springfield (MA); On-site; USD 108,000 - 147,000; Full time

Job summary

Baystate Health seeks a Manager to lead daily multi-disciplinary operations for a large single or multi-site practice across Baystate Health. The role partners with medical leadership to design and implement initiatives that optimize patient care, provider satisfaction and operational performance.

The Manager supervises administrative staff and oversees administrative elements of clinical staff, leveraging technology to improve workflows and drive efficiency across sites.

Qualifications

• 3–5 years progressive management experience.
• If bachelor’s degree not obtained, 9 years of management experience.
• Prior experience in a medical office setting.

Responsibilities

• Oversees daily, multi-site operations for a large practice across Baystate Health.
• Partner with medical leadership to design and implement initiatives that improve quality, patient care and satisfaction.
• Manage administrative staff and oversee clinical staff administrative elements.
• Leverage technology to support efficient operations and expand usage across sites.

Skills

Customer/patient satisfaction

MS Office

Team leadership

Adaptability

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Baystate Health seeks a Manager to lead daily multi-disciplinary operations for a large single or multi-site practice across Baystate Health. The role partners with medical leadership to design and implement initiatives that optimize patient care, provider satisfaction and operational performance.

The Manager supervises administrative staff and oversees administrative elements of clinical staff, leveraging technology to improve workflows and drive efficiency across sites.