Senior Portfolio Operations Analyst

Sony Playstation; San Diego (CA); On-site; USD 135,000 - 202,000; Full time

Job summary

Sony Interactive Entertainment in San Diego, CA is seeking a Sr. Portfolio Business Analyst to own and improve recurring portfolio operations, supporting planning, review, resource management, and reporting. You will partner with cross-functional teams to ensure accurate, timely, and scalable processes and outputs.

The role emphasizes data-driven decision support, stakeholder collaboration, and continuous process improvement in a dynamic tech and entertainment environment.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 4–7 years in portfolio operations or related field.
• Ability to independently own recurring operational processes with accuracy and attention to detail.
• Identify operational risks, gaps, and exceptions and drive resolution with limited oversight.
• Experience collecting and consolidating information from multiple stakeholders and source systems.
• Strong business and data acumen to identify issues and inform improvements.
• Experience producing portfolio/operational reporting and translating inputs into clear information.
• Excellent written and verbal communication and ability to work across cross-functional teams.
• Proficiency with Excel, PowerPoint, and collaboration tools.
• Experience with Jira, ServiceNow, OnePlan, Power Apps, or similar platforms.
• Experience in gaming, entertainment, technology, or software industry preferred.

Responsibilities

• Independently own and execute recurring portfolio operational processes, ensuring timely and accurate delivery.
• Collect, validate, consolidate, and maintain portfolio information across stakeholders and source systems.
• Oversee operational execution and quality of resource management activities and portfolio cost reporting.
• Administer Time Editor processes, onboarding/offboarding, and compliance monitoring.
• Produce recurring portfolio reports and ensure outputs are accurate and decision-ready.
• Develop and maintain operational controls, templates, and training materials.
• Identify gaps or exceptions and drive follow-up with stakeholders.
• Translate operational needs into business requirements and test tooling enhancements.
• Drive standardization and process improvements for efficiency and scalability.
• Maintain operational knowledge and training to support onboarding and continuity.

Skills

Portfolio operations

Operational reporting

Data analysis

Attention to detail

Cross-functional collaboration

Business acumen

Education

Bachelor's degree or equivalent practical experience

Tools

Jira

ServiceNow

OnePlan

Power Apps

Power BI

Job description

Sony Interactive Entertainment in San Diego, CA is seeking a Sr. Portfolio Business Analyst to own and improve recurring portfolio operations, supporting planning, review, resource management, and reporting. You will partner with cross-functional teams to ensure accurate, timely, and scalable processes and outputs.

The role emphasizes data-driven decision support, stakeholder collaboration, and continuous process improvement in a dynamic tech and entertainment environment.