Senior Portfolio Community Manager - Hybrid & Growth Focus

Action Property Management; Corona (CA); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Collaborative culture

Comprehensive benefits

Unlimited PTO

Tech resources

Career growth

Job summary

Action Property Management in California seeks a Community Manager II (Portfolio) to drive operational excellence across multiple HOA communities. You will retain clients, enhance homeowner satisfaction, support sales growth, and mentor designated associations/communities.

Responsibilities include leading board meetings, preparing reports, budgeting, and coordinating with support teams. The role requires 3+ years in HOA/operations, CMCA within 6 months, and travel 20–30%; hybrid work model

Qualifications

• Minimum of a High School diploma. Bachelor’s degree preferred.
• CMCA certificate to be obtained within 6 months of hire.
• 3+ years of HOA, hospitality, or operations management experience with a proven track record of driving growth and profitability.
• Strong leadership and influencing skills to guide stakeholders, board members, and teams toward key goals.
• In-depth knowledge of compliance with state statutes governing community association management.
• Keen knowledge of association budget process, audits, reserve studies, and bidding process.
• Highly motivated, detail-oriented, autonomous, and proficient in Microsoft Office, Smart Sheets, and SNAP HOA software; strong communication skills.
• Evening availability for Board meetings and the ability to travel 20-30%.

Responsibilities

• Manage seven properties and build strong relationships with client board members as an APM representative.
• Prepare notices, coordinate, and attend client board meetings, delivering detailed reports in advance.
• Maintain proactive, scalable account management and address client issues promptly.
• Assist board members with long-term planning, budgeting, and association management needs.
• Coordinate with support departments to ensure necessary community information for daily homeowner interactions.
• Monitor support team performance and report KPIs related to work orders and non-compliance.
• Develop communication strategies to support client governance and community-building goals.
• Periodically inspect communities for maintenance and non-compliance, generating reports as needed.
• Bill for additional services outside the management agreement and resolve issues reported by board members and homeowners.
• Ensure timely completion of deliverables, including meetings, minutes, financial reviews, and budgets.

Skills

Leadership

Influencing skills

Communication skills

Travel ability

Education

High School diploma

Bachelor’s degree preferred

Tools

Microsoft Office

Smart Sheets

SNAP HOA software

Job description

Action Property Management in California seeks a Community Manager II (Portfolio) to drive operational excellence across multiple HOA communities. You will retain clients, enhance homeowner satisfaction, support sales growth, and mentor designated associations/communities.

Responsibilities include leading board meetings, preparing reports, budgeting, and coordinating with support teams. The role requires 3+ years in HOA/operations, CMCA within 6 months, and travel 20–30%; hybrid work model