Senior PM, Security Detection & AI-Driven Video

NRG Energy; Seattle (WA); Vor Ort; USD 140.000 - 220.000; Vollzeit

Zusammenfassung

NRG Energy seeks a Senior Product Manager II to own the customer experience for security detection and deterrence across the Vivint app and in-home displays. You will translate complex computer vision and deterrence capabilities into clear, reliable experiences across live video, playback, clips, alerts, lights, sirens, audio, two-way communication, and monitoring workflows.

You will partner with engineering, design, AI, camera hardware, monitoring ops, and customer care to improve detection

Qualifikationen

• 5+ years in product management shipping consumer hardware-plus-software, IoT, video or security products.
• Experience on video software, computer vision, AI-enabled experiences, live streaming, playback, clips or event timelines.
• Proven ability to partner with technical teams to make complex capabilities understandable and valuable to customers.
• Strong judgment on trust, privacy, safety, and customer control in the home.

Aufgaben

• Own how camera detections show up for customers across live video, playback, clips, and alert surfaces.
• Define quality bars with AI and computer vision teams and prioritize improvements.
• Design for uncertain detections so customers understand what happened and trust the system.
• Shape how a detection becomes an alert or deterrent action balancing customer control and security outcomes.
• Improve deterrence experiences like lights, sirens, audio and two-way communication.
• Collaborate with monitoring operations to support alarm verification and response.
• Write clear requirements, lead discovery, and ship on a predictable cadence with engineering and QA.
• Partner on go-to-market plans for new detection and deterrence experiences.
• Set and report on metrics such as adoption, detection quality, alert engagement, and trust.

Kenntnisse

Product management

Hardware+Software

IoT

Video software

AI-enabled

Cross-functional

Data-driven

Communication

AI-native tools

Ausbildung

Bachelor’s degree

Tools

AI development tools

Jobbeschreibung

NRG Energy seeks a Senior Product Manager II to own the customer experience for security detection and deterrence across the Vivint app and in-home displays. You will translate complex computer vision and deterrence capabilities into clear, reliable experiences across live video, playback, clips, alerts, lights, sirens, audio, two-way communication, and monitoring workflows.

You will partner with engineering, design, AI, camera hardware, monitoring ops, and customer care to improve detection