Senior PM, Preventive Maintenance — Middle Mile Fleet

Amazon; Tempe (AZ); On-site; USD 104,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon is seeking a Program Manager to own the Preventive Maintenance (PM) strategy for the Middle Mile fleet, defining multi-year vision and cadence across tractors, trailers, box trucks, and hostlers. You will align cross-functional teams to maximize uptime and minimize cost.

You will drive reliability metrics, optimize PM volumes, and build AI-enabled tooling to surface failure trends and guide maintenance actions at scale.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.

Responsibilities

• Own the PM strategy and roadmap. Define the multi-year vision for scheduled maintenance across tractors, trailers, box trucks, and hostlers — setting the PM cadence, compliance targets, and completion standards that maximize uptime while balancing shop capacity, network availability, and cost.
• Drive measurable reliability outcomes. Move the metrics that matter — VORR/uptime, PM and PMDOT compliance, MTBF/MTBG, unplanned downtime, and cost per mile — using data to catch failure trends before they become breakdowns.
• Smooth and optimize PM volume. Work backwards from network demand and shop capacity to level PM workload across the year, including peak-period planning, so maintenance stays on schedule without disrupting operations.
• Own and build the reliability tooling. Build the AI‑driven mechanisms — automated WBR pipelines, QuickSight downtime dashboards, and deep‑dive generation — that surface failure trends and drive the right maintenance actions at scale.
• Hold vendors and OEMs accountable. Enforce quality through data‑driven scorecards and 3rd‑party audits, feeding reliability learnings into future asset purchases.
• Influence across the org. Align Operations, Finance, Capital Planning, vendor networks, and senior leadership — balancing long-term strategy with day‑to‑day execution.

Job description

Amazon is seeking a Program Manager to own the Preventive Maintenance (PM) strategy for the Middle Mile fleet, defining multi-year vision and cadence across tractors, trailers, box trucks, and hostlers. You will align cross-functional teams to maximize uptime and minimize cost.

You will drive reliability metrics, optimize PM volumes, and build AI-enabled tooling to surface failure trends and guide maintenance actions at scale.