Senior PM, Payments & Subscriptions — Hybrid SF

Quizlet; San Francisco (CA); Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work schedule

Health, dental, vision insurance

401k with company match

Paid time off + volunteer time

Job summary

Quizlet is seeking a Sr. Staff Product Manager, Payments and Subscription Lifecycle, to own how learners pay, how subscriptions renew, and what happens when a payment fails.

You will define the strategy across checkout, billing infrastructure, and lifecycle mechanics on web, iOS, and Android, aiming to maximize successful payments and durable net revenue while reducing friction. You will work with Engineering, Finance, Legal, Customer Support, and growth PMs to ensure accurate tax, invoicing,

Qualifications

• Direct ownership of payments or subscription billing in a scaled consumer subscription business.
• Fluency in gateway and acquirer mechanics, including decline codes, network tokens, 3D Secure authentication, and merchant-of-record models.

Responsibilities

• Set the payments and billing strategy across checkout, billing infrastructure, and subscription lifecycle across web, iOS, and Android.
• Own checkout and payment success improvements, including transitions between app stores and web subscriptions.
• Define billing lifecycle mechanics: trials, renewals, upgrades, downgrades, cancellation, and reactivation.
• Recover failed payments and optimize dunning, updates, tokens, and communications to maximize renewals.
• Lead the billing platform roadmap, evaluate platforms, and guide integrations or migrations with Engineering and Finance.
• Specify tax, invoicing, refunds, and billing communications with Finance/Accounting and Legal.
• Enable international payments and market expansion with currencies and local methods.
• Measure impact with controlled experiments, evaluating revenue, costs, and customer outcomes.
• Lead incident responses for billing issues coordinating across teams.
• Influence senior stakeholders on platform investments and evangelize reliable payment experiences.

Skills

Payments ownership

Gateway & acquirer knowledge

Authorization improvements

Data analysis

Cross-border payments

Product strategy

Billing incidents

Finance/Law collaboration

Job description

Quizlet is seeking a Sr. Staff Product Manager, Payments and Subscription Lifecycle, to own how learners pay, how subscriptions renew, and what happens when a payment fails.

You will define the strategy across checkout, billing infrastructure, and lifecycle mechanics on web, iOS, and Android, aiming to maximize successful payments and durable net revenue while reducing friction. You will work with Engineering, Finance, Legal, Customer Support, and growth PMs to ensure accurate tax, invoicing,