Senior PM, Patient Recruitment (Remote)

CenExel; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

LTD

STD

Life Insurance

401k

Job summary

CenExel Clinical Research, Inc. is seeking a Senior Product Manager for Patient Recruitment to own the product strategy and measurable business impact of CenExel’s patient recruitment capabilities.

You will oversee the consented patient database, study feasibility, lead generation, scheduling, engagement and no-show reduction to connect the right patients with study opportunities. Lead a cross-functional product pod, drive an outcome-based roadmap, and collaborate with data and operations to

Qualifications

• Bachelor’s degree or equivalent practical experience.
• Typically 7+ years in product management with end-to-end ownership.
• Experience with CRM, marketing tech, lifecycle marketing and lead management.
• Healthcare or clinical research experience is helpful.
• Ability to build trust across multi-site org and lead without formal authority.
• Hands-on product practice with discovery, UX, analytics, experimentation.
• Able to define instrumentation, metrics, and business cases.
• Technical and AI fluency; experience with APIs and data.
• Clear written and verbal communication is essential.

Responsibilities

• Leads one portfolio across Pulse recruitment and outreach, the patient database, platforms, integrations, data, automation and AI.
• Balances patient experience with recruiter productivity and site needs and priorities.
• Co-leads a product pod with the technical lead, owning value, business viability and priorities.
• Spends regular time onsite observing work and leading discovery with users.
• Partners with business development and patient recruitment to use the consented patient database for study feasibility, RFPs and recruitment.
• Owns an outcome-based roadmap across acquisition, leads follow-up, conversion, scheduling, engagement and retention.
• Prototypes ideas directly using AI and other rapid development tools to get user feedback.

Skills

CRM systems

Marketing tech

Lifecycle marketing

Sales enablement

Lead management

Patient engagement

Clinical-trial tech

Communication skills

AI fluency

Discovery skills

Education

Bachelor’s degree or equivalent practical experience

Tools

APIs

Data integrations

AI prototyping tools

Job description

CenExel Clinical Research, Inc. is seeking a Senior Product Manager for Patient Recruitment to own the product strategy and measurable business impact of CenExel’s patient recruitment capabilities.

You will oversee the consented patient database, study feasibility, lead generation, scheduling, engagement and no-show reduction to connect the right patients with study opportunities. Lead a cross-functional product pod, drive an outcome-based roadmap, and collaborate with data and operations to