Senior PM Leader - Billing & Cost Management (Technical)

Amazon Development Center U.S., Inc.; Seattle (WA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

RSUs

Job summary

AWS Billing and Cost Management is seeking a Sr. Manager of Product Management - Technical to lead a transformational initiative maximizing how customers get the most out of AWS's billing and cost management capabilities.

You will oversee product strategy for external-facing services and drive customer enablement through self-service tools. You will lead teams across Product Management, Technical Program Management, and Sales Operations, defining metrics and collaborating with engineering, UX,

Qualifications

• Experience leading teams
• Experience guiding engineering discussions on product technology decisions and strategy
• Experience supporting large projects or programs from the ground up

Responsibilities

• Lead team analyzing escalation data and customer feedback to build self-service tools
• Drive product strategy for external-facing services enabling customers to understand spend and optimize costs
• Establish success metrics and cross-functional alignment across AWS service teams, finance, sales, and support
• Translate recurring challenges into product requirements and implement proactive systems to reduce escalations

Skills

Team management

Tech strategy discussions

Large scale program management

Education

Bachelor's degree

Job description

AWS Billing and Cost Management is seeking a Sr. Manager of Product Management - Technical to lead a transformational initiative maximizing how customers get the most out of AWS's billing and cost management capabilities.

You will oversee product strategy for external-facing services and drive customer enablement through self-service tools. You will lead teams across Product Management, Technical Program Management, and Sales Operations, defining metrics and collaborating with engineering, UX,