Senior PM: Client Engagement & CRM Programs (Salesforce)

Gotham Technology Group; New Jersey; Ibrido; USD 120.000 - 160.000; Tempo pieno

Descrizione del lavoro

Gotham Technology Group seeks a Senior Project / Program Manager for a global retail client, leading cross-functional initiatives in Client Engagement: CRM, Salesforce and mobile apps. You will own end-to-end programs, drive delivery, and align multiple teams across business, product, IT, data, and vendors.

Based in Morris County, NJ, this hybrid role (onsite 3-4 days/week) is a 12-month contract. You will join the client’s PMO Practice as Portfolio Manager, providing governance, risk management

Competenze

• 8+ years of project and program management experience in a technology-driven environment.
• Hands-on understanding of how software is built and run.
• Proven delivery of projects involving CRM platforms, especially Salesforce, and internal mobile applications.
• Practical Agile experience (Scrum, SAFe or similar) with structured project governance.
• Experience with portfolio tracking, portfolio reviews, and executive-level reporting.
• Full professional fluency in English.

Mansioni

• Own critical projects and programs end to end: define scope, objectives, plans, milestones, and success criteria, then drive delivery to completion.
• Launch initiatives, follow up with stakeholders, remove blockers, and maintain momentum.
• Coordinate multiple workstreams on long programs (9–12+ months), managing dependencies, sequencing, and integration points.
• Identify and mitigate risks early, manage issues, and escalations in a structured way.
• Align business, product, engineering, IT, data, vendors, and system integrators around shared priorities.
• Work within the existing Agile delivery model (Scrum, SAFe, PI Planning) and align governance with team cadences.
• Track and maintain the domain portfolio with the Agile Coach, covering status, priorities, capacity, dependencies, and value delivered.
• Prepare and lead regular portfolio reviews with domain leadership and produce concise executive reporting.

Conoscenze

Project management

Cross-functional leadership

Agile

Salesforce CRM

Executive reporting

Vendor coordination

Strumenti

Jira

Confluence

Dashboards

Descrizione del lavoro

Gotham Technology Group seeks a Senior Project / Program Manager for a global retail client, leading cross-functional initiatives in Client Engagement: CRM, Salesforce and mobile apps. You will own end-to-end programs, drive delivery, and align multiple teams across business, product, IT, data, and vendors.

Based in Morris County, NJ, this hybrid role (onsite 3-4 days/week) is a 12-month contract. You will join the client’s PMO Practice as Portfolio Manager, providing governance, risk management