Salesforce Program Manager - Remote

EPAM Systems Inc; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

EPAM Systems Inc. seeks a seasoned Salesforce Program Manager to lead the migration of a legacy Caterease system to Salesforce Sales and Marketing Cloud. You will guide a multi-phase transition, manage a 6+ person team, and maintain strong executive stakeholder confidence.

You will Coordinate integrations with third-party tools like DocuSign and AppExchange, driving continuous improvement across MVP and subsequent releases. This role emphasizes user experience and operational efficiency.

Qualifications

• Proven experience as Salesforce Program Manager leading teams of 6+ professionals.
• Strong background in legacy system migrations to Salesforce.
• Experience delivering multi-phase program from MVP to managed services.
• Knowledge of Salesforce out-of-the-box features and AppExchange.
• Experience coordinating third-party integrations and contract management tools.
• Strong agile delivery and stakeholder management.

Responsibilities

• Lead end-to-end program management of Salesforce CRM migration from legacy Caterease to a modern Sales and Marketing Cloud platform.
• Manage team through MVP delivery focusing on parity with existing functionality.
• Coordinate multi-phase implementation including Sales Cloud MVP, feature releases, and managed services transition.
• Oversee integration planning for ROME system and tokenized credit card solutions to streamline event closing processes.
• Ensure seamless contract lifecycle management using DocuSign integration with Salesforce.
• Drive executive-level stakeholder confidence through strategic discussions and governance.

Skills

Salesforce

Program management

CRM migrations

Agile delivery

Stakeholder management

Tools

Sales Cloud

Marketing Cloud

AppExchange

DocuSign

Job description

Lead the transformation of our client's legacy Caterease system to a modern Salesforce CRM platform. As a Salesforce Program Manager , you'll guide a team through a multi-phase migration that delivers operational efficiency, enhanced user experience, and streamlined event management processes. At EPAM, you'll work on cutting-edge technologies, solve complex challenges, and shape the future of digital innovation. With access to continuous learning, mentorship, and global projects, your expertise will drive meaningful change. Req.#1094387248

Responsibilities

• Lead end-to-end program management of Salesforce CRM migration from legacy Caterease system to a modern Sales and Marketing Cloud platform
• Manage team through MVP delivery focusing on necessary parity with existing functionality
• Coordinate multi-phase implementation including Sales Cloud MVP, successive feature releases, and managed services transition
• Oversee integration planning for ROME system and tokenized credit card solutions to streamline event closing processes
• Ensure seamless contract lifecycle management implementation using DocuSign integration with Salesforce Drive continuous improvement initiatives while supporting and enhancing the platform through successive phases
• Own the room from a client perspective, leading strategic discussions and maintaining executive-level stakeholder confidence

Requirements

• Proven experience as Salesforce Program Manager leading teams of 6+ professionals on complex CRM implementations
• Strong background in legacy system migrations to Salesforce with focus on Salesforce Sales and Marketing Cloud platforms
• Experience managing multi-phase program delivery from MVP through managed services transition
• Deep understanding of Salesforce out-of-the-box features, AppExchange solutions, and custom development approaches
• Demonstrated ability to coordinate integrations with third-party systems and contract management tools
• Strong program management skills with experience in agile delivery methodologies
• Excellent stakeholder management abilities with focus on user experience improvement and operational efficiency