Senior PM, AI-Driven Network Incident Control

Socket.dev; Seattle (WA); On-site; USD 151,000 - 205,000; Full time

Job summary

Amazon seeks a Sr. Product Manager - Technical for Network Solutions' Network Control Center (NCC) to own a core AI-native service, shaping proactive incident detection, autonomous response, and customer recovery at scale.

You’ll define requirements, align with engineering and applied science, and drive cross-team collaboration across global operations. The role emphasizes owning the product vision, partnering with engineering and data science, and delivering measurable customer impact while

Qualifications

• Bachelor's degree required.
• Experience owning/driving roadmap strategy and definition.
• Experience with feature delivery and tradeoffs of a product.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.
• Experience managing technical products or online services.
• Experience representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning.

Responsibilities

• Own the product vision, strategy, and roadmap for a core capability area, defining what we build, in what order, and why.
• Write product requirements that translate customer needs and operational realities into engineering and science deliverables.
• Partner with Applied Science and Engineering to define model requirements, success thresholds, and feedback mechanisms that improve system accuracy over time.
• Define success metrics that connect platform capabilities to customer outcomes and business value.
• Influence partner teams across Amazon to secure data access, integrations, and operational commitments your product depends on.
• Drive rapid experimentation — proof-of-concepts, back-tests, and controlled rollouts — to validate assumptions before scaling.
• Make high-judgment trade-offs between scope, speed, and quality, distinguishing between one-way and two-way doors.

Skills

Roadmap strategy

Product delivery

Engineering collaboration

Technical product management

Stakeholder advocacy

Education

Bachelor's degree

Job description

Amazon seeks a Sr. Product Manager - Technical for Network Solutions' Network Control Center (NCC) to own a core AI-native service, shaping proactive incident detection, autonomous response, and customer recovery at scale.

You’ll define requirements, align with engineering and applied science, and drive cross-team collaboration across global operations. The role emphasizes owning the product vision, partnering with engineering and data science, and delivering measurable customer impact while