Senior Plumbing Technician

Air Conditioning Specialist, INC; Byron (GA); On-site; USD 42,000 - 61,000; Full time

Benefits offered by this job

Full-time position

Competitive compensation

Training and development opportunities

Job summary

ProTech Plumbing in Macon, GA is seeking an experienced Plumbing Service Technician to diagnose and repair residential plumbing problems, communicate solutions to homeowners, and deliver quality work on every call.

The role requires 3+ years of residential plumbing service experience, strong troubleshooting skills, and the ability to manage service calls efficiently. A valid Georgia driver’s license and knowledge of ServiceTitan are a plus as part of a professional team.

Qualifications

• 3+ years of residential plumbing service experience
• Strong diagnostic and troubleshooting ability
• Working knowledge of plumbing codes and proper repair procedures
• Experience with water heaters, fixtures, piping, leaks, drains, and common residential plumbing systems
• Ability to work independently and manage service calls efficiently
• Strong communication and customer-service skills
• Comfortable presenting homeowners with repair and replacement options
• Valid driver's license and acceptable driving record
• Dependable attendance and strong work ethic
• Ability to use tablets, smartphones, and service software
• Georgia plumbing licensing/certifications are a plus

Responsibilities

• Diagnose and repair residential plumbing issues
• Perform plumbing service, maintenance, and repair calls
• Repair and replace water heaters, faucets, toilets, fixtures, valves, piping, and other plumbing components
• Diagnose leaks, stoppages, water-pressure issues, and other plumbing problems
• Perform drain and sewer-related service when applicable
• Inspect plumbing systems and identify necessary repairs or potential concerns
• Explain findings and repair options clearly and professionally to homeowners
• Provide accurate estimates and recommendations
• Complete work orders, invoices, photos, and job documentation accurately
• Maintain a clean, organized company vehicle and work area
• Follow company procedures, safety requirements, and applicable plumbing codes
• Deliver excellent customer service on every call

Skills

Diagnostic and troubleshooting

Customer-service skills

Communication with homeowners

Service software use

Tablet/smartphone usage

Education

Georgia plumbing licensing

Tools

ServiceTitan

Job description

ProTech Plumbing is looking for an experienced Plumbing Service Technician to join our Macon team. We need a dependable, customer-focused plumber who can diagnose residential plumbing problems, provide quality repairs, and confidently communicate solutions to homeowners.

If you take pride in your work, know how to troubleshoot plumbing systems, and want to build a long-term career with a growing company, we want to talk to you.

What You'll Do

• Diagnose and repair residential plumbing issues
• Perform plumbing service, maintenance, and repair calls
• Repair and replace water heaters, faucets, toilets, fixtures, valves, piping, and other plumbing components
• Diagnose leaks, stoppages, water-pressure issues, and other plumbing problems
• Perform drain and sewer-related service when applicable
• Inspect plumbing systems and identify necessary repairs or potential concerns
• Explain findings and repair options clearly and professionally to homeowners
• Provide accurate estimates and recommendations
• Complete work orders, invoices, photos, and job documentation accurately
• Maintain a clean, organized company vehicle and work area
• Follow company procedures, safety requirements, and applicable plumbing codes
• Deliver excellent customer service on every call

What We're Looking For

• 3-5 years of residential plumbing service and repair experience preferred
• Strong diagnostic and troubleshooting ability
• Working knowledge of plumbing codes and proper repair procedures
• Experience with water heaters, fixtures, piping, leaks, drains, and common residential plumbing systems
• Ability to work independently and manage service calls efficiently
• Strong communication and customer-service skills
• Comfortable presenting homeowners with repair and replacement options
• Valid driver's license and acceptable driving record
• Dependable attendance and strong work ethic
• Ability to use tablets, smartphones, and service software
• ServiceTitan experience is a plus
• Georgia plumbing licensing/certifications are a plus

What Makes Someone Successful at ProTech

We're looking for more than someone who can turn a wrench. Our best technicians can diagnose the problem, explain it to the customer, recommend the right solution, complete quality work, and leave the customer feeling confident they called the right company.

We value technicians who are dependable, accountable, professional, and interested in continuing to grow their skills.

Why Join ProTech Plumbing?

• Full-time, year-round opportunity
• Competitive compensation based on experience and performance
• Opportunity to earn additional incentives
• Established customer base
• Professional team environment
• Training and development opportunities
• Opportunity for career growth
• Company-provided resources to help you succeed

Location: Macon, GA

Job Type: Full-time

Experience: 3+ years of residential plumbing service experience preferred