Senior Plumbing Technician

Protech Plumbing; Byron (GA); On-site; USD 60,000 - 100,000; Full time

Job summary

ProTech Plumbing in Macon, GA is seeking an experienced Plumbing Service Technician to diagnose residential plumbing problems, perform service calls, and communicate repair options clearly to homeowners. This is a full-time, year-round role with a competitive salary.

You will work on water heaters, fixtures, piping, leaks, drains, and related systems, building a long-term career with a growing company while delivering excellent customer service.

Qualifications

• 3–5 years of residential plumbing service and repair experience preferred.
• Strong diagnostic and troubleshooting ability.
• Working knowledge of plumbing codes and proper repair procedures.
• Experience with water heaters, fixtures, piping, leaks, drains, and common residential plumbing systems.
• Ability to work independently and manage service calls efficiently.
• Strong communication and customer-service skills.
• Comfortable presenting homeowners with repair and replacement options.
• Valid driver's license and acceptable driving record.
• Dependable attendance and strong work ethic.
• Ability to use tablets, smartphones, and service software.
• Georgia plumbing licensing/certifications are a plus.

Responsibilities

• Diagnose and repair residential plumbing issues
• Perform plumbing service, maintenance, and repair calls
• Repair and replace water heaters, faucets, toilets, fixtures, valves, piping, and other plumbing components
• Diagnose leaks, stoppages, water-pressure issues, and other plumbing problems
• Perform drain and sewer-related service when applicable
• Inspect plumbing systems and identify necessary repairs or potential concerns
• Explain findings and repair options clearly and professionally to homeowners
• Provide accurate estimates and recommendations
• Complete work orders, invoices, photos, and job documentation accurately
• Maintain a clean, organized company vehicle and work area
• Follow company procedures, safety requirements, and applicable plumbing codes
• Deliver excellent customer service on every call

Skills

Residential plumbing service

Diagnostic ability

Customer-service

Communication

License/Driving

Education

Georgia plumbing licensing

Tools

ServiceTitan

Job description

Salary Range: $60,000.00 To $100,000.00 Annually

ProTech Plumbing is looking for an experienced Plumbing Service Technician to join our Macon team. We need a dependable, customer-focused plumber who can diagnose residential plumbing problems, provide quality repairs, and confidently communicate solutions to homeowners.

If you take pride in your work, know how to troubleshoot plumbing systems, and want to build a long-term career with a growing company, we want to talk to you.

What You'll Do

• Diagnose and repair residential plumbing issues
• Perform plumbing service, maintenance, and repair calls
• Repair and replace water heaters, faucets, toilets, fixtures, valves, piping, and other plumbing components
• Diagnose leaks, stoppages, water-pressure issues, and other plumbing problems
• Perform drain and sewer-related service when applicable
• Inspect plumbing systems and identify necessary repairs or potential concerns
• Explain findings and repair options clearly and professionally to homeowners
• Provide accurate estimates and recommendations
• Complete work orders, invoices, photos, and job documentation accurately
• Maintain a clean, organized company vehicle and work area
• Follow company procedures, safety requirements, and applicable plumbing codes
• Deliver excellent customer service on every call

What We're Looking For

• 3–5 years of residential plumbing service and repair experience preferred
• Strong diagnostic and troubleshooting ability
• Working knowledge of plumbing codes and proper repair procedures
• Experience with water heaters, fixtures, piping, leaks, drains, and common residential plumbing systems
• Ability to work independently and manage service calls efficientlyStrong communication and customer-service skills
• Comfortable presenting homeowners with repair and replacement options
• Valid driver's license and acceptable driving record
• Dependable attendance and strong work ethic
• Ability to use tablets, smartphones, and service software
• ServiceTitan experience is a plus
• Georgia plumbing licensing/certifications are a plus

What Makes Someone Successful at ProTech

We're looking for more than someone who can turn a wrench. Our best technicians can diagnose the problem, explain it to the customer, recommend the right solution, complete quality work, and leave the customer feeling confident they called the right company.

We value technicians who are dependable, accountable, professional, and interested in continuing to grow their skills.

Why Join ProTech Plumbing?

Full-time, year-round opportunity

Competitive compensation based on experience and performance

Opportunity to earn additional incentives

Professional team environment

Training and development opportunities

Opportunity for career growth

Company-provided resources to help you succeed

Location: Macon, GA
Job Type: Full-time
Experience: 3+ years of residential plumbing service experience preferred