Senior Plumbing Service Manager — Lead High-Impact Ops

Legacy Air, Inc.

Las Vegas (NV)

On-site

USD 70,000 - 90,000

Full time

6 days ago

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Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Career development

Team environment

Job summary

Legacy Heating, Cooling, Plumbing & Electrical in Las Vegas is seeking a Plumbing Service Manager to lead the plumbing service department, oversee technicians and dispatchers, and drive service excellence. You will develop strategies to enhance efficiency, performance metrics, and customer satisfaction, while maintaining compliance with safety standards and company policies.

The ideal candidate has a Master Plumber License, 5+ years in service operations, and strong leadership and communication

Qualifications

Minimum 5 years of experience in plumbing service operations; proven leadership track record.
Master Plumber License required.
Strong knowledge of plumbing systems, equipment, and components.
Excellent leadership and communication skills; ability to motivate a team.

Responsibilities

Lead and manage the plumbing service department, including technicians, dispatchers, and admin staff.
Develop strategies to optimize service operations and customer satisfaction.
Monitor performance metrics such as response times and job completion rates.
Oversee scheduling and dispatching of service calls for timely deliveries.
Provide technical guidance to technicians and troubleshoot complex issues.
Build relationships with clients, vendors, and subcontractors to support growth.