Senior Platform PM — Orchestration for Remittance

Félix; New York (NY); Remote; USD 150,000 - 192,000; Full time

Benefits offered by this job

Salary

Stock options

Annual bonus

Unlimited PTO

Parental leave

Remote now, future hybrid

Health/Dental/Vision

401(k) with matching

Learning opportunities

Growth opportunities

Job summary

Félix is building the indispensable financial companion for Latinos in the US, with an orchestration platform to run remittance flows end to end. This senior product role focuses on cross-border payments infrastructure that will empower multiple products on top of a durable execution layer.

You will own platform contracts, define workflows, idempotency, retries, and observability, and drive roadmaps across engineering, compliance, and finance.

Qualifications

• 5+ years in product management with at least 3 years owning a platform, infrastructure, API, or backend product whose primary customers were other engineering teams.
• Strong grounding in distributed-systems concepts: asynchronous processing, eventual consistency, at-least-once delivery, idempotency, compensation versus rollback, and the failure modes of long-running workflows.
• Payments, remittance, banking, ledger or transaction-processing experience.
• Exceptional written communication.
• Direct comfort with data: querying, reading dashboards, investigating anomalies without an intermediary.
• A track record of saying No to powerful internal stakeholders and being right often enough that they kept coming back.
• These are the applicable requirements, although equivalent competencies in any of the above will also be considered.

Responsibilities

• Platform strategy: Define what the orchestration platform is and isn't: its boundaries, guarantees, and non-goals.
• The path to multiple products: Own the sequencing and core changes needed before a second product can onboard, and the migration approach for remittance as the platform evolves underneath it.
• The product surface: Define the contracts teams build against — workflow interfaces, idempotency, retry and compensation semantics, timeouts, state visibility, SLAs — and the docs, onboarding and observability tooling that make the platform self-serve and operable.
• Roadmap and delivery: Run the platform engineering team's roadmap, balancing remittance reliability against platform investment, and own the platform's success metrics (workflow success rates, time-to-completion, manual intervention rate, time to resolve stuck workflows, time-to-integrate).
• Stakeholders and architecture: Represent the platform to operations, compliance and finance; partner with the engineering lead on architecture decisions with product consequences.

Skills

Platform ownership

Distributed systems

Payments/remittance

Written communication

Data-driven

Stakeholder management

Tools

Temporal

Cadence

Step Functions

Camunda

Job description

Félix is building the indispensable financial companion for Latinos in the US, with an orchestration platform to run remittance flows end to end. This senior product role focuses on cross-border payments infrastructure that will empower multiple products on top of a durable execution layer.

You will own platform contracts, define workflows, idempotency, retries, and observability, and drive roadmaps across engineering, compliance, and finance.