Senior Platform Infra Engineer — Scale & Reliability

Pallet; New York (NY); On-site; USD 200,000 - 265,000; Full time

Benefits offered by this job

Health, Vision, and Dental

Life Insurance

Equity

401k

Learning stipend

Commuter benefits (Bay Area & NY)

Remote office stipend

Headshots provided

Daily catered lunches and dinners

On-site gym

Company offsites

Job summary

Pallet is seeking a Senior Member of Technical Staff, Platform Engineer (Infra) to join our New York team. You will own the core infrastructure, tackle scaling and reliability challenges, and drive the technical direction for Pallet’s platform at scale.

You’ll work with founding engineers, shape the stack, and influence decisions that directly impact the business. Minimum 5+ years in infra/SRE, with deep experience in databases, cloud infra, and observability, plus stack familiarity with

Qualifications

• 5+ years in infrastructure, platform, or SRE roles, ideally at a company or team you joined early and helped scale.

Responsibilities

• Help us scale to millions of AI agent runs per day, solving capacity, performance, and reliability challenges.
• Make our platform portable across clouds and on-prem customer environments.
• Work through complex enterprise integration requirements, including identity, private networking, certificate-based authentication, and data residency.
• Own observability and incident response, from alerting and on-call to post-mortems, and ensure you don’t repeat the same failure.
• Improve developer productivity by making local development, CI, deployments, and production debugging fast and dependable.

Skills

Infra/Platform

SRE/Observability

Cloud infrastructure

Distributed systems

PostgreSQL

Redis

TypeScript

OpenTelemetry

Datadog

Tools

TypeScript

PostgreSQL

Redis

Google Cloud

OpenTelemetry

Datadog

Job description

Pallet is seeking a Senior Member of Technical Staff, Platform Engineer (Infra) to join our New York team. You will own the core infrastructure, tackle scaling and reliability challenges, and drive the technical direction for Pallet’s platform at scale.

You’ll work with founding engineers, shape the stack, and influence decisions that directly impact the business. Minimum 5+ years in infra/SRE, with deep experience in databases, cloud infra, and observability, plus stack familiarity with