Senior Platform Engineer – AI-Driven Contact Center Hybrid

Optomi; Irving (TX); Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Flexible onsite and remote work options

Opportunity to move from contract to permanent employment

Work with innovative technologies

Job summary

A leading tech services provider is seeking a Sr. Platform Engineer in Irving, TX or Baltimore, MD. The role includes building and enhancing APIs, deploying applications on AWS, and collaborating with cross-functional teams. The ideal candidate has 6-8+ years of software development experience, particularly in AWS and contact center technologies. This position offers flexible work options and the chance to transition from a contract to permanent employment.

Qualifications

• 6-8+ years of professional software development experience.
• Hands-on experience with AWS cloud services (EC2, Lambda, S3, API Gateway).
• Experience designing, developing, and consuming REST APIs.

Responsibilities

• Build, maintain, and enhance REST and GraphQL APIs.
• Integrate and maintain telephony systems and CRM platforms.
• Deploy and operate applications on AWS, ensuring availability and reliability.

Skills

REST APIs

AWS cloud services

DevOps

CI/CD

agile methodologies

contact center technologies

Tools

GitHub

Jenkins

Kubernetes

AWS CloudWatch

ELK stack

Job description

A leading tech services provider is seeking a Sr. Platform Engineer in Irving, TX or Baltimore, MD. The role includes building and enhancing APIs, deploying applications on AWS, and collaborating with cross-functional teams. The ideal candidate has 6-8+ years of software development experience, particularly in AWS and contact center technologies. This position offers flexible work options and the chance to transition from a contract to permanent employment.