Senior Platform Architect — AI-Driven Cloud Solutions (EMEA)

ServiceNow; New Jersey; On-site; USD 120,000 - 150,000; Full time

Job summary

ServiceNow is seeking a Senior Platform Architect in New Jersey to support customers in establishing a technical foundation on the ServiceNow Platform. This consultative role focuses on guiding customers to design solutions that deliver successful outcomes while engaging with multiple stakeholders.

The ideal candidate will leverage over 8 years of experience in professional services to ensure platform health, manage technical governance, and contribute to customer digital transformations.

Qualifications

• 8+ years of experience in a professional services organization.
• Proven success in driving complex issues through analysis.
• Experience in leading architecture and design for large programs.

Responsibilities

• Serve as an architectural advisor across multiple customer engagements.
• Ensure technical governance and delivery operating model.
• Manage customer relationships to facilitate digital transformation.

Skills

Integrating AI into work processes

Management consulting experience

Driving complex issue resolution

Industry domain expertise

Cloud application technology experience

Education

Bachelor's degree or equivalent education/experience

Job description

ServiceNow is seeking a Senior Platform Architect in New Jersey to support customers in establishing a technical foundation on the ServiceNow Platform. This consultative role focuses on guiding customers to design solutions that deliver successful outcomes while engaging with multiple stakeholders.

The ideal candidate will leverage over 8 years of experience in professional services to ensure platform health, manage technical governance, and contribute to customer digital transformations.