Senior Plasma Center Operations Leader - Donor Experience

Grifols, S.A; Mansfield (OH); On-site; USD 65,000 - 85,000; Full time

Job summary

Grifols, S.A in Mansfield, Ohio is seeking a Senior Operations Supervisor to lead daily operations at the plasma donor center. This leader will oversee donor operations, ensure compliance with regulatory standards, and monitor donor flow to enhance the donor experience.

Applicants should have a high school diploma or GED, be a certified Phlebotomist, and possess at least 6 years of relevant experience. The goal is to maintain high production standards while providing exceptional service.

Position includes competitive wages and benefits in an operations-intensive medical environment.

Qualifications

• Typically requires 6 years of related experience with phlebotomy and plasma processing duties.
• Demonstrated proficiency to handle difficult situations.
• Able to perform in a high-volume medical business.

Responsibilities

• Oversees daily activities of donor floor operations.
• Supports compliance with regulatory and quality standards.
• Supervises staff and ensures donor satisfaction.

Skills

Exceptional customer service skills

Proficient in English

Knowledge of SOPs and protocols

Ability to work flexible scheduling

Education

High school diploma or GED

Certified Phlebotomist

CPR Certified

Job description

Grifols, S.A in Mansfield, Ohio is seeking a Senior Operations Supervisor to lead daily operations at the plasma donor center. This leader will oversee donor operations, ensure compliance with regulatory standards, and monitor donor flow to enhance the donor experience.

Applicants should have a high school diploma or GED, be a certified Phlebotomist, and possess at least 6 years of relevant experience. The goal is to maintain high production standards while providing exceptional service.

Position includes competitive wages and benefits in an operations-intensive medical environment.