Senior PI System Technical Success Consultant

AVEVA; Philadelphia (Philadelphia County); Hybrid; USD 116,000 - 193,000; Full time

Benefits offered by this job

Flex work hours

20 days PTO rising to 25 with service

Parental leave

Job summary

AVEVA is seeking a Principal Technical Success Consultant to guide customers in leveraging the PI System and AVEVA assets to achieve strategic outcomes. The role emphasizes hands-on real-time data system expertise, industry experience, and senior stakeholder collaboration.

You will lead workshops, coordinate with Customer Success Managers, and drive adoption of AVEVA solutions across enterprise environments, including architectures and BI/AI-leaning initiatives.

Qualifications

• Bachelor’s degree or higher in engineering or another technical field.
• 5+ yrs. experience with real-time operational data systems within an industrial manufacturing and/or operating industry.
• Hands on PI System experience, highly desired
• Strong leadership, customer service, and interpersonal relationship skills
• Solid oral, written, presentation, and communication skills
• Ability to work as part of a team to solve problems and share best practices
• Ability to set priorities and manage multiple activities
• Experience working with C-level executives, a plus
• A background in architectures and enterprise-wide design methodologies, a plus
• Willing and able to travel, as required, possibly for up to 50%

Responsibilities

• Lead workshops and coaching sessions to guide the customer in using the PI System successfully to realize their use cases.
• Act as a technical liaison to assigned customer accounts, collaborating with Customer Success Managers, to maximize customer value and drive new business.
• Lead strategic conversation with customers to guide them through use case discovery and position AVEVA Products and Infrastructure to address those needs.
• Lead conversations to help focus on the vision where the PI System adds business value, at all customer levels. Examples include Administration/IT Staff, Operations Management and Staff, "C" level executives.
• Have a strong interest in growing your career and participating in both internal and external training programs to keep abreast of emerging technologies and markets.
• Display initiative and self-motivation to deliver high quality results along with meeting all expectations for both internal and external customers.
• Influence and drive adoption of the PI Infrastructure through product demonstration, Proof of Value, and other promotional activities.
• Assist with risk vs. benefit analysis to help the customer understand the ramifications of various deployment options.
• Proactively engage Enterprise Customers to promote enterprise-wide adoption and implementation of the PI Infrastructure.
• Mentor other team members on industry, product, and/or technology topics.

Skills

PI System

Real-time data

Leadership

Customer engagement

C-level interaction

Education

Bachelor’s degree in engineering or technical field

Tools

Asset Framework

Analytics

Job description

AVEVA is seeking a Principal Technical Success Consultant to guide customers in leveraging the PI System and AVEVA assets to achieve strategic outcomes. The role emphasizes hands-on real-time data system expertise, industry experience, and senior stakeholder collaboration.

You will lead workshops, coordinate with Customer Success Managers, and drive adoption of AVEVA solutions across enterprise environments, including architectures and BI/AI-leaning initiatives.