Senior Physical Security Systems Specialist - Multi-Site Role

HelloFresh; Illinois; On-site; USD 59,000 - 63,000; Full time

Benefits offered by this job

Competitive hourly rate

401K company match

Generous PTO

Health and wellness benefits

Discount on HelloFresh meal plans

Employee Resource Groups

Inclusive, collaborative environment

Job summary

HelloFresh in Illinois is seeking a Physical Security Senior Specialist to help protect employees, facilities and assets by coordinating the security program and managing access controls. You will lead efforts across multiple sites, install and maintain cameras and systems, and work closely with IT on outages and alerts.

The role requires hands-on problem solving, resilience, and a willingness to travel about 25%.

Qualifications

• Minimum 2 years as a Security or AP Supervisor.
• Experience with maintaining Lenel S2 Netbox.
• Experience working with Exacqvision or other Video Management Systems.
• Experience servicing multiple sites remotely.
• Basic understanding of IT Network Infrastructure protocols.
• At least 2 years managing systems for multiple locations.

Responsibilities

• Monitor and triage Asset Protection Support Request Log.
• Analyze and triage reported security system issues; action reporting and system change requests.
• Escalate complex issues to level 2 support as necessary.
• Monitor and respond to Lenel S2 Netbox System issues; triage and escalate.
• Monitor and respond to Exacqvision video network alerts; triage and escalate.
• Coordinate with IT on equipment outages and network issues.
• Triage and provide remote support for urgent system issues as needed.
• Manage security vendors by scheduling service and certifying completion of work.
• Assist with physical installation/replacement/removal of cameras and related equipment.
• Communicate effectively with all areas of the business.

Skills

Hands-on problem solving

Travel readiness

Tools

Lenel S2 Netbox

Exacqvision

Job description

HelloFresh in Illinois is seeking a Physical Security Senior Specialist to help protect employees, facilities and assets by coordinating the security program and managing access controls. You will lead efforts across multiple sites, install and maintain cameras and systems, and work closely with IT on outages and alerts.

The role requires hands-on problem solving, resilience, and a willingness to travel about 25%.