Senior Pharmacy Technician - Patient Care & Operations Lead

Walgreens; Moline (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Walgreens is seeking a Customer Experience and Pharmacy Operations team member to greet customers, resolve questions, and support pharmacists in dispensing prescriptions. You will help maintain inventory, enter patient data, and assist with clinical services as needed in a fast-paced store setting.

You will work under pharmacist supervision, uphold pharmacy policies, and contribute to a positive, courteous customer experience with strong interpersonal skills.

Qualifications

• Greeting customers and resolving issues to ensure a positive experience.
• Assist pharmacists by entering patient and drug information and processing prescriptions.
• Maintain accessibility and share customer service best practices with team.

Responsibilities

• Assist in pharmacy practice under pharmacist supervision and follow policies.
• Enter patient data, fill prescriptions, verify medicines and check for interactions.
• Support pharmacy department inventory management, ordering, receiving and storage of pharmaceuticals.
• Coordinate with healthcare providers and support clinical services as needed.

Skills

Customer service

Interpersonal skills

Communication

Pharmacy systems

Tools

Pharmacy systems

Job description

Walgreens is seeking a Customer Experience and Pharmacy Operations team member to greet customers, resolve questions, and support pharmacists in dispensing prescriptions. You will help maintain inventory, enter patient data, and assist with clinical services as needed in a fast-paced store setting.

You will work under pharmacist supervision, uphold pharmacy policies, and contribute to a positive, courteous customer experience with strong interpersonal skills.