Senior Pharmacy Technician: Patient Care & Ops Leader

Walgreens; Santa Fe (NM); On-site; USD 30,000 - 42,000; Full time

Job summary

Walgreens is seeking a customer-focused team member to greet customers, assist with products and services, and help resolve issues to ensure a positive experience. Under supervision, you will support pharmacy operations, handle basic dispensing tasks, and maintain service quality across the store environment.

You will engage with customers to identify needs, guide them to OTC options, and support pharmacy staff in daily tasks to deliver efficient care and reliable service.

Qualifications

• Engages customers and patients with greeting and assistance.
• Resolves customer issues and answers questions to ensure positive experience.
• Models customer service best practices across the team.

Responsibilities

• Assist in pharmacy operations under supervision of pharmacist.
• Enter patient and drug information in pharmacy systems.
• Help with prescription dispensing and verification tasks.
• Support inventory management and store policies.
• Assist with cashiering and customer guidance to locate OTC products.

Skills

Customer service

Communication

Teamwork

Interpersonal skills

Tools

Pharmacy systems

Job description

Walgreens is seeking a customer-focused team member to greet customers, assist with products and services, and help resolve issues to ensure a positive experience. Under supervision, you will support pharmacy operations, handle basic dispensing tasks, and maintain service quality across the store environment.

You will engage with customers to identify needs, guide them to OTC options, and support pharmacy staff in daily tasks to deliver efficient care and reliable service.