Senior Pharmacy Tech - Patient Experience & Ops Lead

Walgreens; Salisbury (NC); On-site; USD 40,000 - 52,000; Full time

Job summary

Walgreens in the United States seeks a Customer Experience Associate to engage customers, greet patients, and assist with products and services. You will resolve questions to ensure a positive shopping and pharmacy experience.

Under pharmacist supervision, you will support pharmacy operations, handle prescriptions, assist with inventory, and coordinate with health care providers to maintain high standards of service.

Qualifications

• Greeting customers and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models customer service best practices to deliver a distinctive Walgreens experience.

Responsibilities

• Assist in pharmacy operations under pharmacist supervision.
• Enter patient and drug information and support prescription filling.
• Maintain pharmacy inventory and assist with ordering and receiving shipments.
• Provide exceptional service and guide customers to OTC products.
• Adhere to company policies and participate in training and development.

Job description

Walgreens in the United States seeks a Customer Experience Associate to engage customers, greet patients, and assist with products and services. You will resolve questions to ensure a positive shopping and pharmacy experience.

Under pharmacist supervision, you will support pharmacy operations, handle prescriptions, assist with inventory, and coordinate with health care providers to maintain high standards of service.