Senior Pharmacy Technician: Patient Care & Operations Lead

Walgreens; West Palm Beach (FL); On-site; USD 38,000 - 46,000; Full time

Job summary

Walgreens is seeking staff to enhance customer experiences in the Pharmacy Department. You will engage customers, assist with product and service needs, and support pharmacy operations under pharmacist supervision.

Responsibilities include accurately entering patient data, dispensing medicines, and coordinating with healthcare providers to ensure safe, efficient service. The role emphasizes strong customer service and teamwork within Walgreens stores.

Qualifications

• Greeting customers and patients and assisting with products and services.
• Resolving customer issues to ensure a positive experience.
• Assisting in pharmacy workflow under supervision of the pharmacist.

Responsibilities

• Enter patient and drug information in pharmacy systems accurately.
• Fill prescriptions by retrieving, counting, and pouring pharmaceuticals; verify accuracy.
• Identify potential drug interactions and communicate with the pharmacist on duty.
• Assist in inventory management and stock handling for the Pharmacy Department.
• Support Pharmacy Manager and Staff Pharmacist to improve financial, customer service and KPI performance.
• Assist with clinical services and coordination with healthcare providers as required.

Skills

Customer service

Communication

Pharmacy operations

Tools

Pharmacy software

Job description

Walgreens is seeking staff to enhance customer experiences in the Pharmacy Department. You will engage customers, assist with product and service needs, and support pharmacy operations under pharmacist supervision.

Responsibilities include accurately entering patient data, dispensing medicines, and coordinating with healthcare providers to ensure safe, efficient service. The role emphasizes strong customer service and teamwork within Walgreens stores.